Director of IT - Schaumburg, IL (Chicago area)

Fictiv • Schaumburg, IL

19d • $190,000 - $230,000 • Onsite

About The Position

MISUMI Americas is seeking a Director of IT to oversee IT operations and service delivery, manage the remaining integration work between two combined organizations, and lead a globally distributed team. This role requires hands-on technical expertise in areas such as Entra ID, Intune, SIEM, and Slack Enterprise Grid. The Director will be responsible for shaping the IT architecture, ensuring system availability and performance, managing identity and access, endpoint management, security operations, and collaboration tools. The position also involves team leadership, vendor management, and budget ownership. This is a unique opportunity to finish a critical integration and build a lasting IT organization.

Requirements

• Next-gen SIEM MUST HAVE — operating a cloud-native platform (LogScale, Splunk Cloud, Chronicle, Elastic, or equivalent) in production: connectors, detection rule tuning, dashboards, threat hunting
• Microsoft Entra ID MUST HAVE — deep hands-on: conditional access design, SAML/OIDC federation, SCIM provisioning, dynamic groups, and experience with Okta-to-Entra or similar IDP migration
• Intune & endpoint management MUST HAVE — mixed macOS/iOS/Windows fleet, Apple Business Manager, compliance policies, and conditional access integration
• Slack Enterprise Grid MUST HAVE — SSO, SCIM, workspace management, retention policies
• Microsoft 365 administration MUST HAVE — Exchange Online (mail flow, transport rules, DNS), SharePoint Online, OneDrive
• DNS & infrastructure fundamentals MUST HAVE — MX, SPF, DKIM, DMARC, autodiscover, cross-tenant migration implications
• 10+ years in IT operations, infrastructure, or systems engineering with progressive responsibility
• 5+ years managing IT teams (people management, not just technical leadership)
• Direct experience with at least one company merger, acquisition, or major environment consolidation
• Track record of running hands-on while also managing team, budget, and vendor responsibilities simultaneously
• IT environments of 200+ users across multiple locations or business units

Nice To Haves

• CrowdStrike Falcon NICE TO HAVE — hands-on sensor deployment, prevention policy management, Falcon Insight EDR investigation, and Falcon Fusion workflow automation across macOS/Windows/Linux
• Google Workspace administration and Google-to-M365 migration tooling (BitTitan, ShareGate, Microsoft Mover) NICE TO HAVE
• Scripting and automation (PowerShell, Python, or similar) for bulk ops and integration tasks NICE TO HAVE
• Azure infrastructure beyond M365: Application Proxy, Logic Apps, Azure Functions NICE TO HAVE
• Microsoft Purview compliance and eDiscovery tooling NICE TO HAVE
• ITIL or ITSM framework experience; experience evaluating and implementing ticketing platforms NICE TO HAVE
• Falcon Identity Threat Detection or Falcon Discover experience NICE TO HAVE

Responsibilities

• Keep business-critical systems available, performant, and well-supported across the combined organization.
• Build a unified, responsive IT support experience regardless of which legacy company an employee came from.
• Set and maintain clear SLAs; define severity levels, escalation paths, and incident communication protocols.
• Monitor system health proactively and resolve infrastructure issues before they become outages.
• Own the remaining consolidation work: identity migration onto Entra ID, Google Workspace → Microsoft 365, Okta decommission, CrowdStrike Falcon fleet-wide deployment, next-gen SIEM integration, and domain rebrand.
• Drive the timeline, quality, and business continuity throughout the integration.
• Run Entra ID for the combined org: conditional access, MFA enforcement, administrative units, dynamic groups.
• Manage app refederation from Okta to Entra ID and own the Okta decommission.
• Maintain SSO and SCIM provisioning across the SaaS landscape; enforce least-privilege consistently.
• Manage Intune across a mixed Apple (macOS, iOS) and Windows fleet: compliance policies, config profiles, app deployment, and conditional access.
• Own the Apple Business Manager integration and the device lifecycle from enrollment to retirement.
• Harmonize device profiles across both legacy populations as the environment converges.
• Own CrowdStrike Falcon across the combined environment: prevention policies, host groups, sensor health, Falcon Fusion workflows, exclusion management, and incident response.
• Manage the next-gen SIEM: data connectors, detection rule development, threat hunting, and dashboard/reporting.
• Oversee the CrowdStrike-to-SIEM telemetry pipeline and coordinate with any third-party SOC.
• Drive the long-term SOC strategy — in-house, hybrid, or fully internal — and own that roadmap.
• Administer Slack Enterprise Grid, Teams/Zoom, and the full Microsoft 365 suite (Exchange Online, SharePoint, OneDrive).
• Manage a small number of retained Google Workspace accounts.
• Build a unified team culture across both legacy orgs; define shared processes, on-call rotations, and escalation paths.
• Identify skill gaps, mentor senior ICs, and develop future team leads.
• Own vendor relationships (Microsoft, CrowdStrike, Slack, Zoom, Google Workspace, and others) and the consolidated IT budget.
• Lead contract negotiations; identify cost savings from consolidation, license right-sizing, and duplicate eliminations.

Benefits

• Competitive salary
• Opportunity to shape an IT organization and leave a durable mark
• Work with modern tooling and world-class security
• Be part of a company with serious ambitions and a strong, empathetic team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed