Director of IT

Flagler HealthNew York, NY
Onsite

About The Position

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle. We’ve recently raised our Series B and are entering our next phase of growth.

Requirements

  • 7+ years in corporate IT, including 2+ owning the function or leading a team
  • Deep hands-on Microsoft administration: Entra ID, Intune, Microsoft 365, and Windows endpoints at scale
  • Comfortable running Google Workspace and a macOS fleet alongside it
  • Built an IT function from a thin base at a high-growth company
  • Experience supporting employees or contractors outside the US
  • Owned office infrastructure through a build-out or move: network, Wi-Fi, AV
  • Vendor and budget ownership, including Microsoft licensing and renewals
  • Able to work from our New York office on a regular in-person basis

Nice To Haves

  • Stood up a Microsoft tenant for a new international entity, particularly in India
  • Used Windows 365 or Azure Virtual Desktop to keep company data off offshore endpoints
  • Healthcare experience handling PHI, BAAs, and clinical or revenue cycle access patterns
  • Automation habit: PowerShell, Microsoft Graph, Power Automate, or equivalent
  • Used AI tooling to take work off the IT queue
  • Hired or managed an outsourced IT provider
  • Microsoft certification (MD-102, SC-300, AZ-104) or equivalent depth

Responsibilities

  • Own corporate IT across two stacks: Microsoft 365 and Entra ID in India, Google Workspace in New York
  • Build and run the India Windows fleet on Intune, with Autopilot provisioning from day one
  • Stand up IT for our India entity: procurement, connectivity, and Conditional Access into US systems
  • Run onboarding and offboarding in both directories, from day-one setup to same-day de-provisioning
  • Hire and manage an in-country IT lead once the India team is large enough
  • Build the physical layer for our office move: network, Wi-Fi, and conference room AV
  • Define the support model: ticketing, response targets, and runbooks across two countries
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