Director of IT

Zelus Material HandlingAylmer, ON
CA$110,000 - CA$140,000Hybrid

About The Position

The Director of Information Technology at Ardent is responsible for leading and delivering IT services across multiple operating companies in the manufacturing and construction sectors. This role provides strategic direction, governance, and shared IT services while respecting the operational needs of individual business units. The Director of IT ensures secure, reliable, and scalable technology platforms that support plant operations, field teams, and corporate functions. This position plays a key role in standardizing systems where appropriate, managing risk, and enabling growth across Ardent. This corporate level position provides service level support to the Ardent family of companies. The position interacts with senior leadership and department leaders throughout Ardent companies. This role is currently vacant and is being filled due to an existing position becoming available.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience)
  • 10+ years of progressive IT experience, including senior leadership responsibilities
  • Experience leading IT strategy, governance, and service delivery across multiple companies, locations, or business units
  • Strong knowledge of IT infrastructure, cloud platforms, ERP systems, enterprise applications, cybersecurity, and technology risk management
  • Proven ability to manage budgets, vendors, technology projects, and complex stakeholder relationships
  • Strong leadership, communication, and relationship-building skills with the ability to collaborate with executive leadership and operational teams
  • Valid driver’s license and ability to travel regularly between Ardent operating locations

Nice To Haves

  • Manufacturing, construction, industrial, or related environments
  • IT/OT integration, plant-floor systems, or field technology solutions
  • Enterprise resource planning (ERP) implementations, system integrations, and technology standardization initiatives
  • Cybersecurity frameworks, certifications, or related industry designations (e.g., CISSP, CISM, ITIL, PMP, Azure/AWS)
  • Supporting mergers, acquisitions, and technology integrations

Responsibilities

  • Define and execute Ardent’s enterprise IT strategy to support multiple operating companies and business objectives
  • Establish IT governance frameworks, technology standards, and shared services while maintaining flexibility to meet individual business needs
  • Partner with executive leadership and operating company leaders to align technology investments with organizational goals
  • Develop multi-year IT roadmaps that support growth, acquisitions, integration, and continuous improvement
  • Oversee enterprise infrastructure, including networks, servers, cloud platforms, identity management, cybersecurity tools, and end-user computing environments
  • Lead strategy and support for ERP systems, financial platforms, project management tools, and manufacturing applications
  • Ensure technology platforms are secure, reliable, scalable, and optimized across plants, offices, and job sites
  • Drive system standardization, technology lifecycle management, and platform consolidation initiatives
  • Own and execute cybersecurity strategy across all Ardent companies, including both IT and operational technology (OT) environments
  • Establish and maintain security controls, monitoring, backup strategies, and disaster recovery processes
  • Lead cybersecurity risk management, incident response planning, and business continuity initiatives
  • Ensure compliance with contractual, regulatory, and customer security requirements
  • Lead the delivery of reliable and efficient IT services across multiple companies and locations
  • Establish service levels, support models, escalation processes, and performance metrics
  • Continuously improve IT processes, documentation, and overall user experience
  • Balance centralized IT services with the unique operational needs of each business unit
  • Lead, mentor, and develop centralized IT resources and/or distributed technology teams
  • Establish clear roles, expectations, priorities, and performance standards
  • Build a service-oriented, collaborative, and security-focused IT culture
  • Exemplify and promote the Core Values of the organization
  • Lead weekly L10 departmental meetings
  • Develop and manage enterprise IT budgets across Ardent operating companies
  • Negotiate and oversee vendor relationships, software licensing agreements, managed service providers, and technology partnerships
  • Identify opportunities to improve efficiency through shared services, standardization, and strategic sourcing
  • Support acquisition due diligence through IT risk assessments, systems reviews, and technology evaluations
  • Lead IT integration activities following acquisitions, including infrastructure, cybersecurity, applications, and system alignment
  • Ensure smooth transitions with minimal disruption to business operations

Benefits

  • Competitive compensation package
  • Comprehensive benefits package, including a health spending account
  • Profit sharing program
  • RRSP / DPSP retirement savings program
  • Employee Assistance Program (Dialogue), including access to virtual healthcare services and wellness resources
  • Opportunities to participate in company events, BBQs, and social activities
  • A collaborative, family-friendly work environment that values teamwork, growth, and innovation
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