Director of IT

Anza Mortgage Insurance Corporation • Wilmington, NC

8d

About The Position

The Director of IT is responsible for leading Anza’s IT infrastructure, systems administration, endpoint and identity management, and day-to-day information technology operations. Reporting directly to the COO/CIO, this role manages IT staff and vendor relationships, oversees the company’s internal-facing cloud and on-premises environments, and plays a key role in achieving and maintaining our security posture. The Director of IT bridges tactical execution and strategic planning, ensuring Anza’s technology stack is secure, scalable, and operationally resilient as the company scales.

Requirements

• 8+ years of progressive IT experience, including at least 3 years in a people management or IT leadership role
• Proficiency in AWS cloud servicesIdentity and access management platforms
• Network security concepts and tools
• IT and Security Monitoring and Instrumentation
• Endpoint management and IT asset lifecycle processes
• Strong written and verbal communication skills; ability to interface with executive leadership
• Demonstrated ability to manage direct reports and develop team members

Nice To Haves

• Bachelor’s or Master’s degree in IT, Computer Science, Information Systems, or Cybersecurity
• 10+ years of IT experience with demonstrated progression to leadership
• Experience in a regulated financial services, fintech, or insurance environment
• Hands-on experience managing AWS cloud environments (multi-account preferred)
• Experience in collaborating with Information Security teams to acquire and maintain a compliant posture
• Experience managing MSP/vendor relationships and SLAs
• Familiarity with Camunda or workflow automation tools
• Experience managing and provisioning heterogeneous environments with Linux, Windows and MacOS
• Scripting/automation skills (Python, Bash, or PowerShell) for infrastructure tasks
• Experience with DR planning, RTO/RPO definition, and tabletop exercises
• Comfort using AI/LLM tools (Claude, Copilot, Gemini) to accelerate delivery and documentation
• AWS Certified SysOps Administrator, Solutions Architect (Associate or Professional)
• CompTIA Security+, CISSP, or CISM
• ITIL Foundation or equivalent IT service management certification

Responsibilities

• Lead and manage the IT function, including direct supervision of current employees and future IT hires
• Oversee and administer end-user equipment, cloud infrastructure, networking and VPNs.
• Under supervision of the CISO, support our security and privacy posture and governance
• IT vendor management
• Define and maintain IT policies, procedures, and security controls aligned with business requirements and industry best practices
• Oversee endpoint management, device provisioning, and IT onboarding/offboarding workflows
• Lead disaster recovery (DR) planning, testing, and documentation to meet audit and operational standards
• Collaborate with the COO/CIO and engineering team on infrastructure architecture decisions, including our cloud infrastructure strategy
• Manage IT budget planning and vendor renewal cycles
• Act as primary escalation point for IT incidents and ensure timely resolution with appropriate documentation
• Evaluate, recommend, and implement new technologies aligned with Anza’s growth trajectory and security posture
• Proactive, mature IT Service Management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager