Director of IT & Systems Architecture

Synchron Inc. • New York, NY

8d • $180,000 - $240,000 • Onsite

About The Position

Synchron is seeking a Director of IT & Systems Architecture to build and scale the company's internal technology environment. This is a founding role where you will own everything from identity and Zero Trust security to endpoint lifecycle, SaaS operations, and vendor management. The position requires a hands-on approach, focusing on designing and automating infrastructure that scales efficiently. This high-impact, high-autonomy role is crucial for enabling the company's transition to a commercial-stage neurotechnology leader and its commercial launch.

Requirements

• 8–10+ years of experience building and scaling IT infrastructure in growing organizations.
• Demonstrated success in startup or high-growth environments supporting 100+ employees.
• Hands-on experience architecting cloud-first environments and managing identity/access management systems.
• Strong command of endpoint management across macOS, Windows, and mobile (JAMF, Intune, or equivalent).
• Clear communicator who can translate technical decisions into business language for cross-functional stakeholders.
• Demonstrated experience applying AI and automation tools (LLM-powered workflows, agentic systems, or scripting) to streamline IT operations or replace manual processes.
• Comfortable being a hands-on individual contributor at our current scale.

Nice To Haves

• Experience at venture-backed startups or high-growth technology or medtech companies.
• Prior work supporting engineering, research, or clinical teams.
• Hands-on experience with SOC 2, HIPAA, or other regulated technology environments.
• Experience designing and implementing Zero Trust architectures end-to-end.

Responsibilities

• Architect and scale a cloud-first IT environment supporting a globally distributed team.
• Ensure reliability, uptime, and performance of core internal systems.
• Manage identity and access management systems (Okta, Azure AD/Entra ID) and enforce least-privilege principles.
• Implement and own Synchron's Zero Trust security architecture, including SSO, MFA, endpoint protection, network segmentation, and continuous monitoring.
• Lead vulnerability management, incident response planning, and security documentation.
• Support security and regulatory requirements for a medical device company operating in FDA-regulated environments (SOC 2, HIPAA).
• Own the full device lifecycle: procurement, provisioning, security hardening, asset tracking, and retirement across macOS, Windows, and mobile.
• Design and automate scalable onboarding and offboarding workflows.
• Serve as the trusted IT partner for engineers, neuroscientists, and clinical staff.
• Administer and optimize Synchron's core SaaS stack (Microsoft 365, Slack, identity providers, endpoint management tools).
• Build integrations and agentic workflows to automate repeatable processes.
• Evaluate, negotiate, and onboard new tools, and rationalize redundant vendors.
• Identify opportunities for custom AI-powered workflows to replace or augment software.
• Build and document IT service management processes, establishing SLAs.
• Manage software and hardware vendors, MSPs, and contracts, optimizing spend.
• Maintain an accurate asset and contract management system.
• Report on IT spend and ROI to leadership.

Benefits

• Subsidized medical and dental insurance coverage for you and your dependent(s)
• Life insurance, short-term disability, long-term disability
• 401k
• Discretionary unlimited PTO
• Flexible Spending Account for you and your dependent(s), with eligible plan elections
• Commuter benefits for NY employees
• Competitive salary
• Meaningful equity participation

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed