Director of IT Infrastructure & Security

VIA•Somerville, MA

5d•Hybrid

About The Position

VIA is seeking a highly strategic, process-driven Director of IT Infrastructure & Security to lead its corporate technology and enterprise security operations. The role reports to the VP, Software Engineering and is responsible for corporate system architecture, the IT budget, and team technical leadership, with a focus on transitioning to a proactive, automated technology environment. VIA operates with a culture of continuous coaching, cross-functional collaboration, and clarity in decision rights, rather than a traditional management hierarchy. The Director will provide technical leadership and feedback to the IT team, serve as a primary key holder, and coordinate compliance governance.

Requirements

U.S. Citizenship and the ability to pass stringent background checks/clearances.
7+ years of progressive experience in Corporate IT, Enterprise Security, and Cloud Infrastructure.
Hands-on experience successfully guiding a company through strict compliance audits (SOC 2, CJIS, and CMMC).
Strong working knowledge of FedRAMP requirements.
Deep expertise in enterprise security architecture and identity management.
Advanced administration experience with MDM (Jamf), Okta, and Google Workspace.
Proven familiarity with MDR solutions, endpoint security workflows, and integrating with an external SOC.
Familiarity with cloud environments (AWS) and IaC tools.

Nice To Haves

A strong appreciation for Human-Centered Design.
Comfortable operating in a flat, non-traditional hierarchy where influence, peer collaboration, and direct, regular feedback are valued over traditional administrative authority.

Responsibilities

Serve as the senior technical authority for corporate IT, providing continuous, constructive feedback and technical mentorship to the IT team.
Partner with the lead of Design to develop user-friendly security policies and be responsible for the implementation and maintenance of technical controls required for CJIS, CMMC, SOC 2, and FedRAMP related to IT.
Collaborate with the lead of DevOps to ensure overarching corporate security requirements, identity access management (IAM), and vulnerability monitoring extend to the product platform.
Act as the primary operational point of contact for the external Security Operations Center (SOC) provider and manage Managed Detection and Response (MDR) platforms.
Lead the IT and physical security infrastructure.
Own the IT department budget, manage external contractors, negotiate SaaS/hardware contracts, and maintain oversight of software vendor relationships and licensing renewals.
Champion Infrastructure as Code (e.g., Terraform) for corporate IT systems, automating deployments and standardizing configurations.
Oversee, secure, and optimize primary corporate technology stack: Okta, Google Workspace, JAMF.

Benefits

Salary range of $200,000 - $250,000 USD per year
401K plan with up to 5% employer contribution
Fully funded, top-tier health benefits plan, including vision and dental coverage, fully covered from day one, for your whole family
Up to 24 weeks paid parental leave
A 4-week paid ramp-back program
A $10K family forming benefit (covering fertility treatments, adoption, and surrogacy)
Flexible Vacation Policy with no set annual limit or accrual period
Summer Fridays
Extended holiday period in December
Flexibility to work from home as needed
Access to three well-located offices, designed for collaboration and stocked with everything you could need
Opportunities to work remotely from eligible locations for up to 2 months per year
Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions
Access to learning and development programs, including VIA’s unrivaled leadership program
A dedicated wellness advisor
Benefits to support commuting costs
In-person events to foster team bonding and collaboration