Director of IT - GTM and Marketing Applications

Rubrik • Palo Alto, CA

26d

About The Position

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik. Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com , Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures. About the role: The Director of IT - GTM and Marketing Applications is a strategic leadership role responsible for owning and driving the vision, delivery, and ongoing management of the enterprise application suite that supports the company’s Go-To-Market (GTM) and Operational functions. This role leads IT efforts across the Marketing, Sales, Channel Operations, Quoting, and Product Operations domains, focusing on seamless, scalable, and data-driven solutions that align closely with commercial objectives. You will serve as the primary IT partner to Marketing, Sales, and Product Operations leadership, shaping the “Lead-to-Cash” and “Product Lifecycle” ecosystems. A strong blend of technical expertise, business acumen, and transformational leadership is required to thrive in this fast-paced environment.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field; Master’s degree preferred.
• 10+ years of progressive leadership experience in IT applications management.
• Proven experience managing enterprise applications used by Marketing, Sales, Channel Operations, CPQ, and Product Operations teams.
• Deep knowledge of CRM, marketing automation, sales enablement, quoting/configuration tools, and product operations systems.
• Strong ability to translate business requirements into scalable technical solutions.
• Expertise in vendor management and contract negotiations.
• Excellent leadership, communication, and executive stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.

Nice To Haves

• Prior experience with Salesforce, NetSuite, CPQ tools, channel management software, and product lifecycle management applications.
• Knowledge of cloud platforms and modern integration technologies (APIs, middleware).
• Understanding of SOX compliance, data privacy laws and governance impacting marketing and sales data.

Responsibilities

• Strategic Leadership & Roadmapping Define, develop, and execute a long-term IT application strategy for Marketing, Sales, Channel Operations, Quoting, and Product Operations aligned with corporate goals.
• Collaborate with executive stakeholders (CMO, CRO, COO) to ensure IT initiatives support business growth targets and customer satisfaction.
• Manage total cost of ownership (TCO) for the application portfolio including budgeting, licensing, and vendor negotiations.
• Domain Ownership Marketing & Sales: Lead management of CRM platforms (e.g., Salesforce), Marketing Automation (e.g., Marketo, HubSpot), and Sales Engagement tools.
• Channel Operations: Oversee partner portals, deal registration systems, and channel incentive programs.
• Quoting & Pricing (CPQ): Develop and implement Configure Price Quote (CPQ) strategies to maintain pricing accuracy and enforce global contract management standards.
• Product Operations (ProdOps): Support product launch readiness, entitlement management, and facilitate feedback loops between engineering and field teams.
• Delivery & Governance Lead and mentor a team of IT Application Product Managers/Owners, Business Analysts, Developers, and Program Managers.
• Operate within an Agile delivery framework, ensuring timely and quality application development and enhancements.
• Ensure data integrity and seamless integration across the GTM technology stack.
• Establish governance processes to prioritize system enhancements based on business value, risk, and ROI.
• Vendor and Partner Management Manage relationships with third-party technology vendors and service providers to drive cost-effectiveness, timely delivery, and adherence to SLAs.
• Process Optimization Champion digitization and automation initiatives spanning quoting, sales workflows, channel operations, and product lifecycle management to enhance efficiency and scalability.
• Risk, Compliance & Performance Ensure compliance with relevant SOX controls, security policies, data privacy regulations (e.g., GDPR, CCPA), and other regulatory standards while maintaining system availability and performance.
• Define KPIs and regularly report application performance, project status, and business impact to senior leadership.
• Budget & Resource Planning Own budgeting, resource forecasting, and allocation for IT applications supporting the assigned domains.

Benefits

• The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits.
• The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location.

What This Job Offers

• Job Type: Full-time
• Career Level: Director