Director of GTM Strategy and Operations

EliseAI • New York, NY

2d • $242,000 - $250,000 • Hybrid

About The Position

EliseAI is hiring a Director of GTM Strategy and Operations to oversee go-to-market planning and operational execution. This role is responsible for building and maintaining GTM processes, performance reporting, forecasting models, and revenue operations systems. The Director works cross-functionally with sales, marketing, product, and finance to support product launches, pricing updates, funnel analysis, and ongoing business reviews. The position is based at EliseAI’s headquarters in New York City and requires in-office attendance four days per week. The role requires approximately 25% domestic travel and 5% international travel.

Requirements

• Must have a Bachelor's degree in Computer Science, Computer Engineering or a related field, plus five (5) years of experience in any occupation which includes the required experience and skills. Experience must include:
• 5 years of experience developing and executing business strategies for SaaS / technology companies, including designing and implementing goal-setting frameworks and building data driven decision models using Strategy Execution software like Gtmhub, Workboard, or Salesforce;
• 5 years of experience managing cross functional programs under Agile methodologies and leveraging project management platforms (e.g., Jira, Confluence, Asana) to drive on time delivery;
• 5 years of experience administering and optimizing SalesForce or HubSpot as revenue operations systems;
• 3 years of experience creating and maintaining business performance metrics, KPIs, and automated reporting dashboards using SQL, Python, and Tableau;
• 3 years of experience leading teams including recruiting, coaching, and performance management within high growth, fast paced technology environments; and
• 2 years of experience leading company-wide strategy and operations at the founder, executive, or equivalent leadership level in a high-growth SaaS business.
• 25% domestic and 5% international travel required.
• Will supervise employees in the occupations of Business Operations Specialists; Project Management Specialists; Information Technology Project Managers.
• Company's HQ located in New York, NY. This is a Hybrid role, with in-office attendance required 4 days/week.

Responsibilities

• GTM Strategic Planning: Lead design and execution of scalable, data-driven go-to-market strategies using systems engineering principles; Manage technical teams supporting strategy implementation.
• Business Metrics & Reporting: Develop advanced data models and real-time dashboards to track KPIs and ensure scalable analytics.
• Cross-Functional Initiatives: Manage product launches and pricing strategies using workflow automation and Agile methods; Lead project teams to optimize operational efficiency.
• Market Intelligence: Oversee data collection and statistical analysis for competitive research; Translate insights into actionable strategies. Manage research analysts.
• Collaboration with Leadership: Perform systems analysis to improve sales and marketing funnels; Facilitate cross-functional alignment; Coach and develop team members.
• Executive Support: Build ROI models, scenario analyses, and executive dashboards; Lead team delivering strategic insights for leadership decisions.
• Business Reviews & Planning: Facilitate data-driven business reviews and continuous improvement initiatives.
• Revenue Operations & Finance Partnership: Coordinate forecasting, capacity planning, and predictive analytics with finance teams; Oversee integration of financial and operational data.
• Attract top-tier talent to join our driven team
• Move at rocket speed, build something massive.

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We'll cover relocation packages and make the move exciting, not painful!

What This Job Offers

• Job Type: Full-time
• Career Level: Director