Director of HR Strategy and Operations

Ccsww•Seattle, WA

2d•$170,000

About The Position

For over a century, Catholic Community Services of Western Washington (CCSWW) has provided services for youth, immigrants, older adults, and people experiencing homelessness throughout western Washington state. Our employees and volunteers come from many faith traditions to serve and support poor and vulnerable people through the delivery of quality, integrated services and housing. Our focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism. We actively join with others to work for justice. If this is your passion, we would like you to join us. How YOU can make a difference CCSWW is seeking an experienced and dynamic Director of HR Strategy and Operations. Working closely with the Vice President of Human Resources and in support of a 4000+ workforce (both union and nonunion) committed to serving vulnerable communities, this position will shape HR infrastructure across our multi-regional organization. Partnering with experienced HR Directors across the state, this leader will engage in strategic collaboration to support program development. Successful candidates will have 8+ years of HR functional and business process experience and 3+ years in HR leadership. To be considered for this position, applicants should submit a cover letter and resume to Kim Williams, Vice President of Human Resources ( [email protected]) . In your cover letter, please also include the answer to the following question: Explain how you build collaborative partnerships with multifaceted HR professionals across a large region, ensuring effective support. All submissions must be received by Wednesday, March 18, 2026.

Requirements

Holds a Bachelor's degree in Human Resources, Business or related field with 8+ years of functional HR experience, including over 3 years in leadership and operational roles.
Strong systems knowledge with experience defining technical requirements and using technology to scale programs.
A strategic thinker capable of deep-dive problem solving and implementing business-centric HR solutions.
Proven experience in HR operations, compliance, and employee relations.
Strong leadership, mentoring, and team collaboration skills.
Proficiency in HRIS and data analytics/reporting.
Excellent communication and ability to act on behalf of the VP or HR.

Responsibilities

Strategic HR Leadership Acts as a key though partner to senior leadership, supporting the VP of HR in developing, aligning, and executing HR strategies to meet CCSWW goals. Lead cross-regional HR initiatives, system improvements, and organizational restructuring efforts while representing HR leadership in key decision-making forums.
HR Operations & Program Manager Oversee daily HR operations, regional office continuity, and policy development while serving as the primary HR contact for the CCSWW Long Term Care system. Support compensation, HRIS, and reporting while leading HR projects, system upgrades, and workflow improvements to enhance the employee experience.
Compliance & Risk Management Ensures strict adherence to employment laws. Oversees the entire Worker's Compensation program, manages complex investigations, and partners with Safety/Risk departments to reduce incidents.
Talent & Organizational Development Supports talent acquisition, retention, and succession planning. Promotes a culture of DEI, employee engagement, and performance management.
Team Leadership Advises and supports regional HR Directors, fosters a collaborative, service-oriented team, and escalates complex matters to the VP of HR.
Data-driven Decision Making Utilizes HR metrics, dashboards, and workforce analytics to inform strategic planning and improve organizational effectiveness.