Director of Investments

Northwestern Mutual - Denver•Denver, CO
•$105,000 - $130,000•Hybrid

About The Position

The Director of Investments for Viv Wealth oversees the investment department of the client services team, ensuring exceptional service delivery and implementing strategic initiatives to improve client satisfaction and operational efficiency. The role calls for extensive industry experience, advanced expertise, and strong leadership skills to manage complex work, mentor team members, and uphold high client-service standards. The Director works closely with the Planning Department on investment recommendations and ongoing service for high-net-worth clients, supports advisors with investment case preparation and product discussions, and onboards and reviews investment-only clients. The role also develops VIV’s investment strategy, asset allocations, and portfolios; leads investment due diligence; serves as an escalation point for investment servicing; and develops enhanced investment capabilities where appropriate. It directly manages team members involved in the investment process and collaborates with operations on necessary adjustments.

Requirements

  • At least 5 years of experience in a wealth management firm, with a strong track record of success in a client service or leadership role.
  • At least 3 years of experience in an investment-focused role.
  • Deep understanding of investment, insurance, planning, and client service operations, including product knowledge and transaction processes.
  • Proven ability to enhance client experience and satisfaction through innovative solutions and high-quality service delivery.
  • Required licenses: Life & Health and Series 7.

Nice To Haves

  • Management or leadership experience.
  • CFP, CFA, WMCP, or comparable advanced credentials.

Responsibilities

  • Work with the Planning Department to implement investment recommendations and provide ongoing service for high-net-worth clients.
  • Attend advisor case-preparation meetings for investment recommendations and product discussions, including investment comparisons and analysis and portfolio recommendations.
  • Onboard and conduct reviews with investment-only clients.
  • Meet with clients and prospects as needed alongside advisors to explain VIV’s capabilities and provide an investment-focused perspective.
  • Develop VIV’s investment strategy based on client or prospect segmentation, and develop asset allocations and portfolios based on VIV’s market outlook and beliefs.
  • Lead due diligence on potential investment opportunities, such as mutual fund selection, by analyzing performance data, conducting financial modeling, and assessing risk.
  • Serve as the investment escalation and servicing point of contact.
  • Handle complex applications, portfolio questions, and servicing.
  • Develop enhanced investment capabilities when needed, including private equity, column funds, private lending, DAF, and signature-choice models, where eligible and beneficial for particular circumstances.
  • Directly manage team members related to the investment process and collaborate with the operations team on necessary adjustments.

Benefits

  • Medical, dental, and vision coverage, with 100% of medical premiums covered by Viv Wealth Partners.
  • 4% company 401(k) match.
  • Hybrid work schedule.
  • Long-term disability.
  • Unlimited PTO.
  • Bonus eligibility.
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