Director of Intervention Services

Kenneth Young CenterElk Grove, CA
Hybrid

About The Position

The Department Director of Intervention Services (formerly Outpatient Services) provides operational leadership, vision, and accountability in function, financial solvency, analysis, direction, and evaluation of departmental services including Intake and Assessment, Substance use, prevention and recovery services (SUPR), Adult outpatient, Child and Adolescent outpatient, Behavioral support, Medical Case Management, and Mobile Crisis Response services. This role is a member of the Leadership Team and under the VP of Programs will develop and execute decisions that direct the strategic goals of the division and department to align with agency strategic goals and mission. The Director is responsible for oversight of departmental behavioral health contracts and grants management and establishes collaborative relationships with outside state and local agencies to better KYC clients. The Behavioral Health Outpatient Director will ensure that the program operates within the mission and philosophy of the organization to serve and facilitate the comprehensive behavioral health needs of the individuals and families in our community. Additionally, the Director will oversee the current Colbert/Williams teams until program completion.

Requirements

  • Minimum of 5-7 years of experience overseeing and managing operation functions such as direct patient care services, operational functions, data analytics or revenue cycle management.
  • Ability to support finance, HR and Information systems departments in analyzing compliance data, generating reports, budgeting and fund management of DHS Grants, HFS SASS and FFS Funds.
  • Demonstrated knowledge of planning and implementation of grant programs including completing grant research, some grant writing, grant program design and implementation, and/or compliance and grant reporting.
  • Will be required to travel to multiple office locations in the area.
  • Masters or doctorate degree from an accredited university in psychology, social work-related discipline, healthcare management or related field or combination of relevant experience and education is required.
  • Licensed to practice independently in the State of Illinois; meet LPHA guidelines in IL Rule 132/140 Administrative Code.
  • Minimum of 5- providing clinical services to youth and adults in a community-based setting overseeing and managing operational functions data analytics or revenue cycle management.
  • Minimum of 5-7 providing post masters clinical supervision.

Nice To Haves

  • Extensive knowledge of Rule 2060, Rule 132/Rule140.

Responsibilities

  • Oversee the end-to-end operational lifecycle of clinical programs including development, implementation, and evaluation and continuous process improvement.
  • Develop KIP's for the division with Executive Leadership.
  • Ensure programs are aligned with organizational goals and deliver measurable improvements in client outcomes and care efficiency.
  • Ensure productivity and documentation standards are met.
  • Develop overall program goals, create programmatic and administrative policies and procedures, and oversee operations of all programs in the Behavioral Health Outpatient Department.
  • Provide strategic guidance to departments, oversee daily operations, solve problems, and assign tasks.
  • Conduct interviews, make hiring decisions, handle performance evaluations, disciplinary discussions and terminations.
  • Actively work with HR and Senior Leadership on issues that may require termination or risk to KYC.
  • Lead, mentor and motivate reporting managers including Deputy Directors, managers and professionals to achieve departmental goals.
  • Ensure communication through reporting relationships so that departmental staff feel informed and heard.
  • Evaluate and counsel team members on their performance to promote growth and excellence.
  • Identify best practices and process improvements to achieve strategic planning goals' administrative cost savings and growth strategies.
  • Plan and develop educational training for departments including job specific training and new business processes, in partnership with Deputy Directors, managers, and HR.
  • Participate in planning and implementation of grant programs, including grant research, grant writing, grant program design and implementation, and/or compliance and grant reporting.
  • Direct and assure that all programs that are grant funded are meeting grant deliverables and participate in all funder meetings that monitor program goals.
  • Coordinate communication with city/township, state and federal agencies and outside agencies involved with agency clients.
  • Conduct regular planning, evaluation and operational meetings with deputy directors.
  • Responsible for administrative supervision and compliance and deliverables for Kenneth Young Centers IHPA contract.
  • Participate in IHPA client staffing, monthly calls and IHPA trainings.
  • Other duties as assigned.

Benefits

  • Full Time, Exempt, 37.5 hours per week
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