Director of Intergovernmental Affairs

City of New York•New York, NY

16h•$110,000 - $120,000

About The Position

The New York City Department of Sanitation (DSNY) is seeking a Director of Intergovernmental Affairs (IGA) to join its Bureau of Public Affairs. The Bureau communicates DSNY’s policies, procedures, and services to internal and external audiences and engages New Yorkers to help keep the City clean. The Director leads engagement with City, State, and Federal elected officials, sharing information about DSNY’s work and supporting responsive, consistent, high-quality service delivery. The role reports to the Assistant Commissioner of Mass Engagement and involves varying degrees of independent initiative, judgment, and decision-making. The position requires candidates to be permanent Administrative Community Relations Specialists, to have passed exam #6002, or to serve in a similar title. Candidates must meet the stated education and experience qualifications or an allowed equivalent. The City of New York describes itself as an inclusive equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment based on legally protected status or characteristic.

Requirements

Must be a permanent Administrative Community Relations Specialist, have taken and passed exam #6002, or serve in a similar title.
Qualification pathway 1: A bachelor’s degree from an appropriately accredited college or university and four years of satisfactory, full-time community liaison, community organization, or community relations experience; at least two years must be in a broad administrative or policy-making capacity involving responsibility for planning, organizing, coordinating, developing, evaluating, and/or administering a large community service program or activity.
Qualification pathway 2: A four-year high school diploma or approved equivalent and eight years of satisfactory, full-time experience as described in pathway 1, including at least two years in a broad administrative or policy-making capacity with the specified responsibilities.
Qualification pathway 3: Equivalent education and/or experience, subject to the stated substitution rules. Undergraduate education above high school may substitute for community liaison, community organization, or community relations experience at 30 semester credits per year, up to four years; graduate education beyond a bachelor’s degree may substitute at 30 graduate credits per year, up to two years. Education cannot substitute for the required two years of broad administrative or policy-making experience.
All candidates must have a four-year high school diploma or approved equivalent and two years of full-time experience in a broad administrative or policy-making capacity with the specified responsibilities.

Responsibilities

Implement strategies, in coordination with executive staff, to improve public awareness of, engagement with, and participation in Sanitation programs and services.
Represent the agency at community forums, town halls, walkthroughs, and other public meetings.
Oversee event request coordination, prioritization, and scheduling with other Mass Engagement unit staff.
Manage official correspondence with elected officials promptly and responsively.
Build working relationships with Deputy Commissioners and program leads across DSNY so that IGA and community engagement strategies inform and connect with agency programming.
Prepare the Commissioner and staff for legislative and budget hearings, meetings, and other interactions, coordinating with the Office of Policy and Planning, the Executive Director of Legislative Affairs, and other teams.
Provide elected officials with clear, timely, actionable, and strategic communications about DSNY programs, services, and priorities, and work with their offices to distribute communications to the wider public.
Work with State and local elected officials to maximize discretionary funding allocations to DSNY programs and ensure timely, responsive implementation of those allocations.
Resolve and respond accurately and promptly to constituent inquiries and complaints by phone and email.
Supervise and coordinate staff assigned to specific initiatives.
Support other Bureau functions and priorities as needed.