Director of Integrations

COVE Animal Health•Middletown, CT

About The Position

COVE Animal Health is a rapidly growing network of veterinary hospitals backed by a commitment to high-quality medicine, strong operations, and thoughtful growth. As we continue to expand through acquisitions, de novo hospitals, relocations, and system implementations, we’re building scalable, repeatable integration processes that set our hospitals up for long-term success. This role is critical to making that happen. The Director of Field Integrations is a hands-on, highly organized leader responsible for planning, coordinating, and executing hospital integrations across the COVE network. This includes acquisitions, de novos, relocations, expansions, and new systems implementations. You’ll own the integration process from diligence and pre-opening through post-integration success, ensuring hospitals are operationally ready, compliant, and supported during their first 90 days. This role partners closely with cross-functional teams and hospital leadership to deliver smooth transitions and scalable integration playbooks that support continued growth.

Requirements

Bachelor’s degree required
2+ years of experience in M&A integration, de novo development, or multi-site operations
Strong understanding of veterinary hospital workflows, licensing, and vendor ecosystems
Proven ability to manage complex, cross-functional projects to completion
Experience using Smartsheet or similar project management tools
Highly self-directed with strong accountability and organization skills
Willingness to travel more than 50%

Nice To Haves

PMP or similar certification preferred

Responsibilities

Partner with cross-functional teams to identify operational, compliance, staffing, and systems risks for acquisitions and de novos
Own resolution plans for readiness or integration issues identified during diligence or construction phases
Track readiness milestones, red flags, and timelines to ensure smooth handoff to Operations
Escalate risks, delays, and go/no-go concerns to executive leadership
Serve as project coordinator for de novo hospitals from approval through grand opening
Partner with Real Estate, Construction, Operations, IT, HR, Marketing, and Procurement to ensure task completion and dependency management
Track and escalate cross-departmental progress using project management tools
Lead on-site support during opening week and transition hospitals to steady-state operations
Oversee hospital onboarding and integration workstreams across all departments
Ensure milestones and deliverables are completed on time and to standard
Proactively identify gaps, escalate risks, and drive accountability
Maintain regular communication with sellers and establish clear reporting cadence
Maintain end-to-end responsibility for hospital compliance and licensing requirements
Track facility, pharmacy, radiology, DEA, and other permits through application, renewal, and approval
Stay current on regulatory requirements and proactively resolve roadblocks
Coordinate system configuration and vendor onboarding with IT, Procurement, and Operations
Ensure HRIS, payroll, purchasing, and clinical systems are accurately set up prior to go-live
Monitor and resolve system or vendor issues during integration
Act as project lead for system implementations across new and existing hospitals
Coordinate with vendors, IT, Operations, and hospital leadership
Facilitate training, onboarding, and follow-up to ensure adoption and confidence
Maintain clear, professional communication with internal teams and hospital stakeholders
Track and report task completion and deliverable accuracy
Keep leadership informed of risks, delays, and escalations early
Ensure all documentation, trackers, and deliverables meet quality standards
Identify recurring challenges and recommend scalable process improvements
Build and refine standardized playbooks for integrations, de novos, relocations, expansions, and system implementations