INTEGRATION DIRECTOR

PSN Services LLC•Plano, TX

8h•Hybrid

About The Position

The Director of Integration is responsible for supporting the operational integration of newly partnered ambulatory surgery centers (ASCs) and surgical hospitals into the Legent Health platform. Reporting to the Chief Operating Officer, this role serves as a key operational partner during integration activities and works closely with facility leadership, physicians, corporate departments, and external vendors to support successful implementations. This role is ideal for someone who has worked directly within an ASC or surgical hospital environment and understands the day-to-day realities of facility operations. The Director of Integration must be comfortable working onsite in fast-paced environments, managing multiple projects at once, and helping facilities navigate operational changes during periods of transition and growth. Integrations may include operational workflow implementation, revenue cycle coordination, technology transitions, vendor analysis, reporting standardization, physician onboarding, and post-acquisition stabilization efforts. This position requires significant travel, including extended onsite support during active integrations and go-live periods.

Requirements

3+ years of experience working inside an ASC, surgical hospital, or outpatient surgical setting in an administrative, operational, or management capacity
Solid understanding of how ASCs and surgical hospitals operate — including scheduling, revenue cycle, payer relationships, staffing models, and day-to-day facility management
Proven ability to manage multiple workstreams simultaneously and keep a project on track without losing flexibility when real-world conditions require it
Strong communication and relationship-building skills — you can work effectively with front-line staff, executive leadership and physicians
Comfort navigating ambiguity and a bias toward action; you make progress without waiting for a perfect plan
Experience with healthcare technology platforms — EHR, practice management, or billing systems — prior implementation experience a plus
Willingness and ability to travel — engagements are 2–3 months with an initial significant on-site presence at facilities across the country

Nice To Haves

Multi-site or management company experience overseeing more than one ASC or surgical facility
Prior involvement in a system migration, platform rollout, or new facility startup
Familiarity with ASC accreditation and regulatory requirements (AAAHC, Joint Commission, CMS)
PMP certification or training a plus, but not required
Experience working within a large surgery platform
Prior exposure to project management tools or implementation methodologies

Responsibilities

Serve as the primary point of contact during Legent platform implementations at new partner ASC and surgical hospital facilities
Oversee the rollout of platform components — including scheduling, billing, operational workflows, and reporting — tailored to each facility’s environment
Partner with physicians, facility administrators, and front-line teammates to drive adoption and resolve operational roadblocks in real time
Build and maintain site-specific project plans, milestone tracking, and status reporting for internal Legent functional leaders, partner physicians, facility stakeholders & the Board
Facilitate bi-directional communication between Legent Functional leaders and site leaders & physician partners to promote a smooth integration
Identify workflow gaps and process changes needed to support the Legent platform, and work with facility teams to implement them
Evaluate inherited vendor relationships and identify opportunities to capture value by aligning with preferred vendors
Coordinate training and go-live support, remaining on-site through stabilization
Act as the bridge between facility leadership and Legent’s product, implementation, and support teams
Document lessons learned and contribute to the ongoing refinement of Legent’s surgical facility implementation playbook
Support other corporate and / or facility-level initiatives, to include physician practice integration / development, ancillary service line development, and construction projects)
Assist with additional operational initiatives, including physician practice integration, ancillary service line development, and facility projects as needed