Director of Institutional Research

Assumption University•Worcester, MA

15h

About The Position

The Director of Institutional Research serves as the University's lead professional for data analytics, institutional research, business intelligence, assessment, and evidence-informed decision-making. The position develops and maintains institutional dashboards, conducts predictive and prescriptive analyses, identifies trends and risk factors, and provides strategic insights to support executive leadership and institutional planning. The Director coordinates academic and administrative assessment processes, program review activities, institutional surveys, and continuous improvement initiatives that promote a culture of evidence and accountability across the University. The role also coordinates federal and accreditation reporting, supports strategic planning, presents analytical findings to campus leadership and governance groups, and handles sensitive information with confidentiality and discretion.

Requirements

Master's degree in data science, higher education administration, or a closely related field.
Minimum of five years of experience in institutional research, data analysis, and assessment.
Experience conducting statistical analyses and interpreting data sets.
Demonstrated ability to communicate analytical findings to various audiences.
Knowledge of data science methodologies and statistical analysis techniques.
Knowledge of business intelligence and data visualization principles.
Knowledge of institutional research and assessment practices in higher education.
Knowledge of survey research and program evaluation.
Project management and cross-functional collaboration skills.
Ability to lead institution-wide analytics and assessment initiatives.
A combination of education and experience may be considered in lieu of the stated requirements.

Responsibilities

Develop and maintain enterprise dashboards, scorecards, key performance indicators, and data visualizations to support executive decision-making.
Conduct advanced statistical analyses and predictive modeling related to enrollment, retention, persistence, graduation, student success, and resource allocation.
Design and maintain reporting structures that provide timely, accurate, and actionable information to university leadership.
Coordinate federal and accreditation reporting requirements, including IPEDS, NECHE, and other mandatory submissions.
Develop institutional fact books, performance reports, and executive summaries.
Coordinate academic and administrative assessment processes, ensuring alignment with institutional priorities and accreditation expectations.
Oversee the collection, analysis, and reporting of assessment results and facilitate the use of findings for continuous improvement.
Manage institutional survey administration and analysis, including student, faculty, staff, alumni, and stakeholder surveys.
Support development, monitoring, and evaluation of institutional strategic plan goals and performance measures.
Develop institutional performance metrics and dashboards to measure progress toward strategic priorities.
Present analytical findings and institutional performance data to campus leadership and governance groups.
Handle sensitive issues and information with confidentiality and discretion.