Director of Ingredient Quality & Continuous Improvement
About The Position
We are looking for a high-impact leader to bridge the gap between Quality data and Operational execution. This is not a "desk job." As the Director of Ingredient Quality & CI, you will be the chief architect and project owner for North American quality standards. You will be responsible for identifying systemic failures and then leading the development and implementation of solutions through our entire supply chain, from suppliers through our operations and right to our customers' doorstep. You are successful only when the metrics move, which requires staying with a project from the initial data deep-dive through to final staff training and process adoption.
Requirements
- 8+ years in Food Safety, Quality, or Operational Excellence.
- History of managing teams and large-scale projects in a high-volume manufacturing or logistics environment.
- Bachelor’s Degree in Food Science, Supply Chain, or Engineering.
- Mastery of data visualization (Tableau/PowerBI).
- Deep understanding of Food Safety regulations (SQF, HACCP).
- Ability to travel up to 25% to North American Distribution Centers.
- Requires a physical presence to ensure process implementation is successful.
Nice To Haves
- Lean Six Sigma Green/Black Belt highly preferred.
Responsibilities
- Lead the end-to-end development and execution of our quality programs, identifying root causes, re-engineering processes, and ensuring defect rate reduction.
- Develop a unified quality focus strategy for the North American network, creating standards, building systems and processes, and setting up automated tracking.
- Translate quality KPIs into actionable SOPs for Distribution Centers, managing process implementation to ensure adoption, sustainability, and data reflection.
- Own the North American quality reporting suite, evolving real-time data capabilities for predictive insights.
- Serve as the primary quality liaison for Product, Procurement, Operations, and Logistics.
- Apply Lean or Six Sigma methodologies to eliminate waste and reduce ingredient damage.
- Recruit, train, coach, and manage a team of quality professionals and continuous improvement specialists across North America.
- Champion quality-first thinking throughout the organization, influencing leaders and inspiring team members to adopt new processes and standards.
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Director
