Director of Information Technology

BLUEWATER CASINO & RESORTParker, AZ
$110,000 - $130,277Onsite

About The Position

Under the general direction of the Chief Financial Officer, oversees the information technology and communication systems of the BlueWater Resort & Casino. Provides installation, services and support for network, Internet, switchboard, telephone, computer and software to all departments within the BlueWater Resort & Casino.

Requirements

  • High School diploma or GED equivalent.
  • Ten (10) years’ related work experience in a casino I.T. environment.
  • Four (4) years’ experience directing information systems and technology.
  • Two (2) years working within a Supervisory capacity.
  • Proven experience in I.T. infrastructure strategic planning and development, project management and policy development.
  • Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and gaming systems.
  • Experience with systems design and development from business requirements analysis through day-to-day management.
  • Knowledge of business processes, management and budgeting.
  • Demonstrated ability to apply I.T. in solving business problems.
  • In-depth knowledge of applicable gaming laws and regulations as they relate to Arizona or similar jurisdictions.
  • Extensive experience working in a team-oriented, collaborative environment.
  • Strong leadership skills.
  • Excellent written, oral and interpersonal communication skills.
  • Ability to conduct and direct research into I.T. issues and products.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

Nice To Haves

  • Bachelor degree in computer science or information systems preferred.

Responsibilities

  • Procurement of such hardware, software, and supplies necessary for the functioning of BlueWater Resort & Casino personal computers in coordination with the relevant Department Directors and Chief Financial Officer.
  • Maintenance of the Local Area Networks (LAN) in coordination with the BlueWater Resort & Casino Chief Financial Officer.
  • Maintenance of the Casino gaming system infrastructure, exclusive of the propriety hardware and software, in coordination with the Slot Technician Manager, Sodak, IGT, and any other gaming manufacturers.
  • Maintenance of the BlueWater Resort & Casino’s communication systems.
  • Develops and coordinates training programs for personnel related to computer system.
  • Assists in the planning and installation of computer systems.
  • Serves as coordinator with vendors on all data processing systems in the hotel.
  • Acts as an “Operation Analyst” to recommend changes or additions to operating procedures to maximize system utilization and performance.
  • Reviews internal control procedures related to computer systems and makes recommendation to ensure that higher standards are attained.
  • Analyzes all system failures, restores the system to the usual state of operation and makes every effort to minimize system down time.
  • Ensures twenty-four (24)-hour seven (7)-day coverage for emergency calls.
  • Prepares monthly systems performance report.
  • Establishes and maintains a preventive maintenance schedule in accordance with maintenance contracts and standard operating procedures.
  • Ensures that proper procedures and controls are in place for security and integrity of the computer system.
  • Ensures that the computer room, disk packs, and other computer material are secured.
  • Maintains a computer system performance logbook to document software, hardware, and other miscellaneous system failures.
  • Ensures that a library is maintained containing computer related material such as operating manuals, training manuals, and maintenance contracts.
  • Works in safe manner, sets security access levels to computer systems for all employees.
  • Ability to work flexible hours, shifts, or days as determined by business demands.
  • Maintain compliance and always adhere with all applicable laws, gaming regulations, internal controls, Employee Handbook, and policies and procedures.
  • Complies with BlueWater Resort & Casino rules and regulations and ensures that all employees are in compliance, and complies with Federal, State and Tribal laws.
  • Ensure compliance with company and OSHA safety standards.
  • All other duties as assigned and / or directed (maintaining segregation of duties).
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