Director of Information Technology

University Of Saint MaryLeavenworth, KS
Onsite

About The Position

The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online.

Requirements

  • Bachelor’s degree, Masters preferred
  • Minimum 5 years' experience in a Director or Manager role, preferably in higher education or not-for-profit
  • Experienced in managing projects and implementing processes
  • Highly organized and detail oriented
  • Excellent written and verbal communication skills, including listening skills
  • Strong Analytical skills
  • Microsoft Office skills, Advanced Excel
  • Ability to work across departments on projects and committees
  • Excellent judgment
  • Regular and predictable attendance
  • Affinity for the Mission of the University of Saint Mary

Nice To Haves

  • Masters degree preferred

Responsibilities

  • Develop and execute the University's information technology strategy in alignment with institutional goals and strategic priorities.
  • Serve as a trusted advisor to executive leadership on technology opportunities, risks, and emerging trends.
  • Lead strategic and operational planning for Information Technology services and initiatives.
  • Collaborate with academic and administrative leaders to identify technology solutions that enhance teaching, learning, research, and business operations.
  • Evaluate and recommend new technologies, industry best practices, and innovative solutions that support institutional success.
  • Direct the full lifecycle management of enterprise applications, including evaluation, selection, implementation, maintenance, upgrades, integrations, and retirement.
  • Ensure technology systems remain secure, reliable, scalable, documented, and aligned with business requirements.
  • Oversee endpoint management, device lifecycle management, and enterprise deployment standards.
  • Establish and maintain technology governance, standards, policies, and procedures.
  • Lead IT support operations with a focus on service excellence and continuous improvement.
  • Provide leadership for incident, problem, request, change, and knowledge management processes.
  • Oversee IT service management and endpoint management platforms, ensuring efficient service delivery and operational effectiveness.
  • Develop and monitor service metrics, dashboards, customer satisfaction data, and operational reporting to support informed decision-making.
  • Lead maintenance planning and outage communications, ensuring timely and customer-focused messaging.
  • Recruit, hire, develop, mentor, and evaluate Information Technology staff while fostering a culture of accountability, collaboration, and professional growth.
  • Manage departmental operating and capital budgets, ensuring responsible stewardship of institutional resources.
  • Lead cross-functional technology initiatives, balancing priorities, timelines, financial planning, and stakeholder expectations.
  • Build collaborative partnerships with faculty, staff, students, executive leadership, and external vendors.
  • Assist in the development, implementation, and enforcement of University technology policies and standards.
  • Support disaster recovery, business continuity, audit, cybersecurity, and regulatory compliance initiatives.
  • Ensure compliance with applicable federal, state, and institutional regulations, including FERPA, HIPAA, and information security best practices.
  • Consult with external partners and technology experts to identify emerging risks and opportunities.

Benefits

  • Medical
  • Dental
  • Vision
  • University Paid Basic Life & AD&D
  • Short and Long-Term Disability
  • Tuition Remission for the employee, spouse and dependents under the age of 24 years old
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