Director of Human Resources - ACX

AutoCanada Inc.•Edmonton, AB

12h•CA$140,000 - CA$155,000•Hybrid

About The Position

The Director of Human Resources will serve as a key operational and strategic leader, overseeing the HR function for our rapidly growing collision repair platform. Reporting directly to the President, Collision Operations, this role manages a dual-functioning team split between Centralized Shared Services and Field Operations across five distinct operational business units. The ideal candidate possesses deep experience scaling distributed workforces, leading HR integration during M&A activity, and driving strong business partnerships across geographically dispersed retail or automotive locations. Additionally, the Director will provide strategic governance and oversight for the organization’s Health & Safety programs, ensuring compliance and fostering a culture of safety across all collision centres.

Requirements

10+ years of progressive HR experience, with at least 3–5 years in a Director capacity.
Proven track record of managing HR workstreams in an M&A environment (due diligence through integration).
Prior experience navigating flat-rate/flag-hour pay models is highly desirable.
Familiarity with multi-state/multi-province labor laws (especially regarding automotive repair) is a significant asset.
Bachelor’s degree in HR or Business.
A "boots-on-the-ground" leader who can pivot from the boardroom to the shop floor seamlessly.
Ability to travel nationally as required to support field teams and maintain high touchpoints with various regional operational centers.

Nice To Haves

Professional HR certification (CPHR, SHRM-SCP, SPHR) is preferred.

Responsibilities

Lead the HR due diligence process for all potential acquisitions in conjunction with business development and operations teams.
Design and execute the "People Integration" roadmap for newly acquired shops, ensuring seamless transition into corporate culture, benefits programs, and payroll systems.
Harmonize disparate cultures following an acquisition to ensure high retention of incoming technical talent and leadership.
Partner with the leadership team to align human capital strategies with overall business objectives, including organic growth, market expansion, and operational efficiency.
Act as the senior HR advisor to regional operational leads, translating business unit goals into actionable talent, retention, and engagement strategies.
Lead, mentor, and scale a multi-functional HR department, promoting a culture of high performance and continuous improvement.
Provide strategic oversight to the Payroll and Benefits function, ensuring flawless execution of complex multi-region payrolls, including flat-rate structures and competitive commission plans.
Guide the recruitment strategy to combat technical labor shortages through apprentice frameworks and aggressive localized sourcing for technicians.
Lead and support the team of Regional HRBPs embedded across core pillars (Private East, Private West, Public, and Hail).
Drive a cohesive culture across distinct operating models.
Ensure field teams maintain a visible shop-floor presence, proactively resolving employee relations issues and mitigating legal risks.
Provide strategic oversight and field support for Health & Safety (H&S) initiatives, partnering with regional teams to ensure compliance, mitigate workplace risks, and foster a proactive safety culture.
Establish standardized performance evaluation tools and metrics that reward high production while developing next-generation shop managers.
Design and execute clear workforce pathways to improve retention and organic skill development.