Director of Human Resources

Greenleaf Hospitality Group • Myrtle Beach, SC

5d

About The Position

The Director of Human Resources is responsible for leading the overall HR strategy and operations for Greenleaf Hospitality Group, ensuring alignment with business goals while fostering a high-performing, guest-focused culture. This role oversees all aspects of human resources, including talent acquisition, employee relations, performance management, compliance, HR systems, and total rewards, with a strong focus on supporting both frontline and leadership teams and delivering a consistent, high-quality employee experience. This role will be responsible for helping the organization navigate change, scale effectively, and build a culture that supports long-term success.

Requirements

• Bachelor’s degree in Human Resources, Business, or related field preferred
• 5-8+ years of progressive HR leadership experience, preferably in hospitality or service-based industries
• Proven experience partnering with executive leadership to drive organizational strategy and business performance
• Strong knowledge of employment laws and HR best practices
• Experience supporting both hourly/frontline and salaried leadership teams
• Proven ability to build relationships and influence at all levels of the organization
• Strong business acumen and ability to align HR strategy with operational goals
• Experience with HRIS systems (Workday preferred)

Responsibilities

• Drive change management initiatives by helping leaders and teams successfully navigate transitions, organizational growth, and evolving business priorities
• Develop and execute HR strategies that support organizational goals and growth
• Serve as a trusted advisor to executive leadership and department heads
• Build and maintain a strong, values-driven culture aligned with hospitality excellence
• Create and implement engagement initiatives that improve retention, morale, and overall employee satisfaction
• Oversee talent acquisition strategy for both frontline and leadership positions to ensure the organization attracts and retains top talent
• Partner with leadership to proactively identify workforce trends, organizational gaps, and future talent needs
• Build partnerships within the community and industry to support talent pipelines and workforce development
• Strengthen the employer brand within the community and industry
• Provide guidance and support on employee relations matters, ensuring fair and consistent practices
• Drive engagement initiatives that support retention and team satisfaction
• Promote a positive, inclusive, and accountable work environment
• Lead conflict resolution and performance management processes
• Ensure compliance with all federal, state, and local employment laws and regulations
• Maintain and update HR policies, procedures, and employee handbook
• Lead conflict resolution, investigations, and performance management processes with professionalism and discretion
• Support leaders in driving accountability and maintaining a positive, productive work environment
• Provide oversight and guidance to the team members managing the HRIS (Workday), ensuring data accuracy and effective reporting capabilities
• Develop and improve HR processes for efficiency and scalability
• Utilize data and analytics to inform decision-making and track key metrics (turnover, time-to-fill, engagement, etc.)
• Partner with leadership to ensure compensation strategy remains competitive, equitable, and aligned with organizational goals
• Oversee benefits programs, vendor relationships, and total rewards programs
• Evaluate compensation structures and workforce trends to support talent retention and market competitiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Director