Director of Human Resources

Hilton Sandestin Beach•Miramar Beach, FL

18d

About The Position

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training & development, wage/benefit administration, performance management, compliance with statutory requirements, and the execution of employee relation and engagement activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.

Requirements

Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
Ability to read, listen, and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all employees.
Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
Excellent interpersonal communication skills with the ability to build and maintain relationships at all levels of an organization.
Thorough understanding and familiarity with HRIS systems and software including payroll, benefits administration, and performance management systems.
Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
Ability to stand, walk, and/or sit and continuously perform essential job functions for an eight-plus hour shift.
Visual ability to observe employees in the workplace, analyze operations, and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence, and morale.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities. High School diploma required.
Three to five years in a Human Resources Director or similar role with 500+ employees.
Prior hotel experience required.
Professional HR certification.
Individuals are required to meet the minimum bonding standards.

Nice To Haves

College degree preferred.

Responsibilities

Provides assistance and guidance to management team and line employees regarding employee-related matters in order to maximize the quality and professionalism of the team by listening to and interpreting concerns and objectives and seeking solutions.
Ensures that employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs. Delegates & oversees training classes, analyzes and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement.
Monitors the employee performance appraisal programs to ensure reviews are timely. Reads and analyzes evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. Directs and administers employee relations programs and activities such as employee recognition and service award ceremonies. Fosters a positive organizational culture focused through employee engagement and assessing team member satisfaction.
Reviews and appraises all personnel changes and paperwork for merit and accuracy. Approves all required Human Resource forms such as Personnel Authorizations and Employment Requisitions.
Controls the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing, and applying information retrieved from moderately complex reports, manuals, and/or computer systems.
Ensures compliance with all State and Federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures, and communicating verbally and in writing any new requirements.
Leads the recruitment process to ensure the attraction and retention of top talent at all levels. Directs and instructs the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees. Oversees the onboarding process to ensure a smooth transition for new team members.
Supervises, coordinates, develops, and motivates the activities of the Human Resources team to foster professional development and enhance team performance.
Prepares annual budget forecasts for the Human Resource department by analyzing and estimating past and future costs.
Monitors safety programs and Worker's Compensation benefits.
Maintains all hotel personnel records and Human Resources files ensuring confidentiality where necessary.
Composes, types, and distributes general Human Resources correspondence, such as those announcing policy revisions.
Other duties and responsibilities as assigned by the General Manager or Hilton Hotels such as administering Quality Assurance programs and Employee Opinion Surveys.