Director of Human Resources

Breckenridge Grand Vacations•Breckenridge, CO

About The Position

At Breckenridge Grand Vacations, our mission of Sharing Smiles begins with our people. As the Human Resources Director, you will be the strategic architect of our workplace culture, designing the programs and environment where our team thrives. You will be a pivotal leader and trusted advisor, partnering with senior leadership to shape our HR vision and ensure it directly fuels our business objectives and legendary guest experiences. You will be the guardian of our employee journey, overseeing all aspects of HR from talent acquisition and development to performance, compensation, and relations. Embodying our 'End of the Line' philosophy, you will take personal ownership to guide, resolve, and elevate every people-related situation, striving to close the loop on any challenge. This role is perfect for a visionary HR leader who blends deep expertise with genuine care, who sees data as a story about people, and who is passionate about building systems that empower both employees and the business. If you are driven to foster an exceptional, compliant, and joyful work environment in the heart of the Rockies, we’d love to meet you.

Requirements

Minimum 6+ years of progressive, hands-on experience in a Human Resources role.
Minimum 4+ years of demonstrated leadership or management experience, with a proven ability to lead and develop a team.
In-depth, practical knowledge of core HR functions: recruitment, employee relations, performance management, compensation, benefits, and compliance.
A verifiable track record of successfully implementing HR strategies and driving organizational change.
Exceptional interpersonal and communication skills, with the professionalism to handle sensitive situations, provide effective coaching, and build trust with leadership.
Strong analytical and problem-solving abilities, with experience using HR data to inform decisions.
Proven experience in managing budgets, reconciling accounts, and understanding HR financials.
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Valid driver’s license and reliable transportation for travel between properties.

Nice To Haves

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
Experience within the hospitality, tourism, or property management industry.
Bilingual proficiency in Spanish and English.
Advanced experience with specific Human Capital Management (HCM) systems or platforms.
Experience overseeing a department of comparable size and complexity.

Responsibilities

Design and execute comprehensive HR strategies that align with BGV’s business objectives and actively cultivate our unique company culture.
Partner with senior leadership as a strategic advisor on organizational growth, change management, and key business initiatives.
Analyze HR metrics and organizational trends to provide data-driven insights for decision-making and continuous improvement.
Lead, coach, and develop the HR team (approx. 10 staff), fostering a high-performance culture and strengthening team skills.
Oversee all aspects of team management, including recruiting, training, scheduling, performance evaluations, and professional development.
Delegate tasks, ensure quality control, and maintain productivity standards within the HR department.
Direct the recruitment and talent acquisition strategy to attract and retain top talent for the organization.
Oversee the performance management process, including goal setting, frameworks, progressive discipline, and annual reviews.
Strategize and identify organization-wide training and development initiatives to bridge skill gaps and support career growth.
Serve as the primary point of escalation for complex employee relations matters, providing counsel and resolution.
Ensure compliance with all federal, state, and local employment laws and regulations.
Manage investigations, represent the company in employment matters, and collaborate with external legal counsel as needed.
Review, update, and communicate company policies, handbooks, and procedures.
Shape the company’s compensation philosophy and strategy, directing market research and benchmarking.
Oversee benefits strategy design, vendor negotiations, and the management of employee housing programs.
Direct the payroll function to ensure accurate, timely, and compliant processing.
Manage the HR and Employee Housing budgets, prepare financial reports, and approve related invoices.
Consistently model and uphold BGV’s “Sharing Smiles” ethos, Hospitality Standards, and Company Culture in all interactions.
Act as a leader in customer service for all employees and leaders, resolving inquiries and situations promptly and thoroughly.
Stay informed of HR trends, best practices, and new technologies to drive innovation within the function.

Benefits

Health, vision, and dental insurance plans
Company-paid life insurance coverage
Voluntary Life and Accidental Death/Dismemberment Insurance
HSA and FSA-Dependent Care Accounts
Retirement plan
Generous paid time off (PTO) and sick leave to support work-life balance
Volunteer Time Off - Paid opportunities to give back to Summit County
Bereavement leave
Biannual bonuses
Tuition Reimbursement Program
Employee Wellness programs to support physical and mental health
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program