Director of Human Resources, North America

Shape Corp.•Grand Haven Charter Township, MI

19h

About The Position

Position Summary: The Director of Human Resources is a strategic business partner to regional leadership, accountable for aligning people strategy with business outcomes across the U.S. and Mexico. This role leads a distributed Human Resources team, builds leader capability, and operationalizes talent, culture, and workforce plans that drive growth, productivity, and retention. The director balances strategic foresight with operational execution, bringing data-driven insights to shape decisions on organization design, talent pipeline, culture, and change leadership.

Requirements

Bachelor's degree required; Master's in HR/Business or relevant certifications (e.g., SHRM-SCP, CHRL/CHRP) preferred.
10--12+ years progressive HR leadership experience in manufacturing industry, with 5+ years directly supporting senior business leaders as a strategic HRBP.
Experience leading multi-site, cross-border HR across the U.S. and Mexico.
Experience with the implementation of the human aspects of Toyota Production System
Proven track record in org design, workforce planning, succession, and change leadership.
Fluent in English
Strong analytical and storytelling skills--able to convert data into decisions and action.
Expertise in North American employment practices and regulatory landscape.
Program Administration
Compliance management
Employee relations
Integrated talent management
Organization design and development
SES leadership
HRIS
VISION : Envisions a desired future and generates excitement by conveying a compelling, shared vision
DEVELOPMENT : Fosters a development culture by encouraging all team members to embrace a growth mindset and taking actions daily to develop themselves and those around them
COMMUNICATION : Communicates well and frequently provides explanations to stakeholders
TRUST : Influences others by building credibility and positive relationships rather than relying on authority to generate momentum around Shape priorities
PROBLEM SOLVING : Continuous improvement and the use of proven, problem-solving methodologies
Ability to lead cross-functional teams
Relationship building and inclusion
Customer focus
Influencing : strong influence and communication skills across levels and cultures
Change navigation : agility and adaptability

Responsibilities

Serve as a trusted advisor to North America P&L leaders--challenging assumptions, framing tradeoffs, and translating business strategy into actionable people initiatives.
Build and execute a North America people plan aligned to annual operating plans: workforce strategy, capability building, leadership depth, and culture priorities.
Use people analytics (e.g., turnover, engagement, critical role health) to bring data-driven insights to business leaders.
Own regional workforce planning: demand forecasting, internal mobility, strategic hiring plans, and succession for critical roles.
Partner with COEs on leadership development, succession planning, and high-potential acceleration programs tailored to regional needs.
Ensure disciplined performance management and calibration processes differentiate impact and potential.
Lead org design efforts to improve speed, clarity, and cost.
Drive change management for transformations (e.g., growth expansions, consolidations, system rollouts) with stakeholder mapping, communication plans, and adoption metrics.
Translate Shape culture into region-specific behaviors and steward engagement and action planning with visible impact.
Ensure managers are equipped with skills for coaching, feedback, inclusion, and psychological safety.
Own the regional voice-of-employee insights--close the loop with measurable improvements.
Partner with Total Rewards on competitive pay, pay equity reviews, incentives, and benefits optimization for U.S. and Mexico.
Oversee North American compliance: employment law, policy, investigations, and labor relations where applicable.
Drive consistent, simple HR processes that meet regulatory requirements and improve employee experience.
Lead and track the US operations implementation of all people aspects of the Shape Excellence System Roadmap
Partner with HR Ops to ensure reliable, scalable processes (HRIS, onboarding, data integrity).
Champion adoption of HR tech and self-service; reduce manual work through automation and standardization.
Establish dashboards and routines for leaders to self-serve insights.