Director of HR

Short Story•South San Francisco, CA

2d•$180,000 - $210,000•Onsite

About The Position

Short Story is an award-winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. We're looking for a strategic, hands-on Director of HR to lead and scale our HR function across our San Francisco corporate headquarters, South SF Fulfillment Center, and distributed stylist network. Reporting to the CEO, you'll be the accountable owner to lead the HR function with judgment and follow-through to run it independently. You’ll partner closely with our People Operations Manager and business leaders to strengthen the systems that help our teams move quickly, operate consistently, and uphold high standards. This is a high-trust, high-impact role for an HR operator who is equally comfortable advising leadership, building scalable processes, and spending time with frontline teams. As we grow, you’ll help architect and lead the next stage of our HR function.

Requirements

This role is 100% onsite, at our South SF warehouse and HQ (about 20 minutes apart).
A track record heading up HR for an hourly, distributed, or multi-site workforce. Retail, logistics, fulfillment, hospitality, or marketplace backgrounds map well.
8+ years of experience in HR.
Experience managing across diverse, multi-location setups (e.g. logistics/fulfillment environments) is a major plus.
Deep, current California employment law expertise.
Proven experience managing, developing, and holding HR team members accountable.

Nice To Haves

Bilingual (English & Spanish) is a plus.

Responsibilities

Own the health, compliance, performance infrastructure, and cultural alignment of three distinct branches: Corporate HQ, Fulfillment Center Operations, and Styling Network.
Serve as a thought partner to the CEO and leadership team on organizational design, workforce planning, and talent development for Corporate HQ.
Build data-driven performance management, growth frameworks, and compensation benchmarking to retain top talent at Corporate HQ.
Standardize HR workflows that keep corporate teams aligned and moving quickly.
Oversee HR for the fulfillment team, building and maintaining strong HR practices for the hourly fulfillment workforce from onboarding through day-to-day operations.
Partner with the Warehouse Manager and People Operations Manager to forecast headcount, plan labor, and coordinate high-volume front-line recruitment for the Fulfillment Center.
Regularly walk the floor of the Fulfillment Center, helping supervisors enforce rigorous standards in a culture of pride and urgency.
Lead clear and empathetic employee relations strategies for the Fulfillment Center, navigating difficult conversations with good judgment.
Evolve the scaling frameworks for Stylists, ensuring HR processes handle shifting volume without breaking.
Improve how we recruit, onboard, develop, and retain Stylists.