Director of Housekeeping - Luxury Beachfront Resort

Pelican Grand Beach Resort, a Noble House Resort • Fort Lauderdale, FL

4h • Onsite

About The Position

Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front. At Pelican, we often celebrate our employees’ accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We are excited that you are considering joining Pelican Grand Beach Resort! The Director of Housekeeping is the driving force behind an exceptional guest experience, orchestrating every detail of cleanliness, comfort, and presentation across the property. At the same time, they balance the business behind the scenes—managing budgets, optimizing inventory, and driving operational excellence with confidence and precision. This is a role for someone who thrives on high standards, leads and inspires high-performing teams, leads with both accountability and heart, and understands that true hospitality lives in the details. The Director of Housekeeping doesn’t just maintain a property— they elevate it, creating an experience guests can see, feel, and remember long after their stay.

Requirements

• Generally requires 5+ years of housekeeping experience, with at least 1–2 years in a management or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of cleaning techniques, chemical handling, and safety protocols.
• Excellent time management and organizational abilities.
• Proficient in Microsoft, Housekeeping software and PMS systems.
• Degree or certification in hospitality management, business administration, or related field.
• 5+ years of work experience in Housekeeping management or similar role.
• Outstanding interpersonal skills and ability to effectively lead and motivate a team.
• Attention to detail to maintain cleanliness and hygiene standards.
• Solid understanding of housekeeping procedures, cleaning techniques, safety regulations.
• Effective organizational skills to manage schedules, inventory, budgets, and various housekeeping tasks in a fast-paced hospitality environment.
• Solid understanding of housekeeping procedures, cleaning techniques, safety regulations, and industry trends.
• Good verbal communication skills.
• Ability to inspire team members on a daily basis, leading them to perform at a high level.

Responsibilities

• Oversee daily operations of the housekeeping, laundry, and public area teams, ensuring all spaces meet cleanliness and aesthetic standards.
• Hire, train, schedule, and supervise housekeeping staff, fostering a productive team environment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
• Manage departmental budgets, control costs, track expenses, and manage inventory of cleaning supplies and linens.
• Respond to guest complaints and feedback to maintain high customer satisfaction levels.
• Ensure adherence to OSHA, safety, health, and sanitation protocols, including SDS (Safety Data Sheets) management.

Benefits

• At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees