About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Housekeeping, you’re not just leading the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
  • Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
  • Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
  • Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies
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