Director of Housekeeping
About The Position
The Director of Housekeeping at the North Charleston Embassy Suites is a full-time management role responsible for overseeing the housekeeping department to ensure exceptional guest experiences and efficient operations. This position involves managing the department budget, leading and training a team, maintaining high standards of cleanliness, and collaborating with other departments. The role requires a strong background in hotel management and housekeeping leadership, with an emphasis on embodying the company's core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.
Requirements
- 3+ years of hotel management experience
- Housekeeping leadership background
- High school diploma (or higher)
- Strong tech skills – Familiarity with Microsoft Office and hotel systems
- Flexibility and stamina – ready for any shift or task, and can lift up to 50 lbs
Responsibilities
- Keep the department on budget by managing labor, cutting costs, and finding savings.
- Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
- Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
- Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed.
- Partner with other departments to keep operations smooth, guests happy, and the laundry moving.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- Exclusive Atrium Traveler and brand discount programs
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on favorite brands and services
- Make a difference through Atrium’s community service and volunteer programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
