Director of Hospitality

Anheuser-Busch • Roseland, VA

8d • $125,000 - $135,000

About The Position

The Director of Hospitality for Devils Backbone is the leader of the hospitality organization and will oversee all Hospitality operations for the Brand. The Director of Hospitality is a member of the brewery senior leadership team and is charged with bringing the brand's strategic vison to life at our brick-and-mortar locations via an exceptional guest experience. The Director of Hospitality is the owner of the Profit and Loss statement for the Hospitality division of the company and must execute the functional requirements of the role while maintaining overall profitability within the division.

Requirements

• Bachelor’s degree preferred.
• 3+ years of previous general management experience.
• Food service/restaurant/tourism industry preferred.
• Strong leadership, supervisory, and communication skills.
• Passion and knowledge of the beverage/alcohol industry.
• Demonstrated experience in analyzing profit and loss statements and acting on financial performance results.
• Ability to present financial performance results and initiatives to senior leadership stakeholders with little to no hospitality experience.
• Talent for establishing and maintaining effective working relationships with employees and customers.
• Proficient with Microsoft Office software suite, especially Excel.
• Experience with Toast or similar point-of-sale systems, and with xtraCHEF or similar inventory management systems.
• Experience in large scale, high volume, or otherwise unique locations.
• Experience or adjacency with event planning, both large scale consumer events and smaller scale, high end private events.

Responsibilities

• Lead hospitality organization currently consisting of 3 brewery restaurants in central Virginia, with attached retail stores, a 75-site RV park and campground, plus 2 rental homes.
• Lead, train, and manage career development for team of direct reports, including pub general managers (2), executive chef, and lodging manager.
• Ensure efficient and consistent hospitality operations by implementing, adjusting, and overseeing appropriate financial controls, operational procedures, and employee policies.
• Enhance overall brand reputation by working with marketing and other teams to create and deliver unique and world class craft-beverage-centric guest experiences at Company hospitality locations.
• Provide appropriate financial analysis, guest insights, and operational context to Regional Vice President, Leadership Team, direct reports, and the wider Northeast Craft organization.
• Implement strategies to develop and maintain employee engagement, and that enhance Company reputation as a great place to work.
• Develop and execute annual operational plans, including profit and loss budgets, in conjunction with overall Company planning process.
• Partner with Marketing team to develop marketing plans for all locations.
• Coordinate planning for major brand events hosted at Company locations, such as music festivals, sporting competitions, and other activations.
• Create business plans for capital expenditures and other projects to enhance current hospitality locations, add new locations, and improve overall organizational capabilities.
• Collaborate with leadership team to create medium-term and long-term strategic plans for the hospitality division that are complimentary to the company's commercial strategic plans for its beverages .

Benefits

• Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
• Life Insurance and Disability Income Protection
• Generous Parental Leave and FMLA policies
• 401(k) Retirement Savings options with a company matching contribution
• Chance to work in a fast-paced environment among a company of owners
• Free Beer!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees