Director of Hospitality Sales and Marketing

Convene Hospitality Group•New York, NY

7d•$140,000 - $150,000•Onsite

About The Position

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. CHG is seeking a visionary leader to drive commercial success for NeueHouse, the ultimate private event venue and community for creators and innovators. NeueHouse has been a creative catalyst setting the tone for NYC’s avant-garde membership club scene since 2011, with friends of the House including independent thinkers across fashion, music, publishing, entrepreneurship, and more. By powering NeueHouse with Convene's enterprise infrastructure, we are redefining the intersection of cultural membership, premium workspaces, and high-end experiential events. We are seeking a dynamic, visionary sales and marketing executive to lead our NeueHouse MSQ sales & marketing efforts. As NeueHouse’s Sales & Marketing Director you will bridge the gap between lifestyle hospitality and enterprise sales. You will build the strategy that defines how we win, monetize, and amplify NeueHouse's unique offerings in our most mature market. We want a leader who is passionate about how the meetings and events industry intersects with the nuances of private club membership and recognizes how technology is fundamentally transforming the way people work and gather. This role will report directly to NeueHouse’s House Director and is a key role for the company as we double down on one-of-a-kind lifestyle venues and make significant investments in the original NeueHouse location to ensure better use of space, member experience and event flow. Key spaces include a Penthouse with skyline views including the Chrysler Building, an 86-seat cinema for screenings/chats, a flexible ground floor space with a private restaurant cafe; and a fully reimagined second floor, in addition to multiple board rooms.

Requirements

7+ years of sales & marketing experience, with at least 5 years leading teams in high-volume hospitality or meeting and events sectors.
Deep understanding of revenue analytics and the ability to articulate the NeueHouse story to differentiate us in the market.
Proven success managing teams through intense collaboration between sales, marketing and revenue leadership.

Responsibilities

Deliver multi-million dollar revenue targets by deploying sales, marketing and pricing strategies based on market demand and seasonality.
Partner with Revenue Management, Centralized Sales and Brand Marketing to align regional campaigns, drive profitable demand across products and maximize client experience.
Dynamically inform product design and service delivery based on client and member feedback.
Sales presence should be engaging, approachable and build instant rapport to coach, mentor, and provide feedback to team of 3-4 sales and marketing professionals (Senior Sales Executive, Events; (2) Sales Executives Workplace & Membership; Marketing Manager).
Grow revenue and opportunities through local relationship management, channel partners, strategic accounts and local insights.
Build and grow relationships with key market partners, area hotels, other large scale venues, broker agencies, event production companies and Association Management firms.
Know your competition and successfully articulate the NeuHouse story and how we differentiate.
Partner with Operational leadership to best support the client experience and maximize revenue generating opportunities and work cross functionally.
Assess current team processes and procedures, identify opportunities for improvement, and implement them.
Direct Marketing Manager to deliver highly targeted local outreach, campaigns and content; curate culturally relevant productions/community partnerships; maximize owned channels including email, social media, sales enablement collateral and on-site screens/signage; and build a pipeline of events that include branching into off-peak periods.
Work closely with SVP Brand Marketing to maximize centralized resources supporting NeueHouse, including digital marketing, a shared PR agency across our 3 new NYC cultural venues, and shared graphic design and cultural marketing support.
Partner with the Director of Membership to support initiatives designed to engage members and create a one-of-a-kind community and member experience.
Develop and maintain accurate forecasts for upcoming months to guide operational strategy and inform resource allocation.