Director of Health Optimization, Missouri and Iowa - Remote

UnitedHealth Group•Maryland Heights, MO

11d•$112,700 - $193,200•Remote

About The Position

This role provides strategic leadership for Culture, Health Optimization, and Social Responsibility initiatives across the Missouri and Iowa Community & State health plans. The position is responsible for identifying and addressing health disparities, advancing health equity, and developing innovative solutions that improve access, affordability, outcomes, and member experience for Medicaid and DSNP populations. Working closely with internal stakeholders, community partners, and state constituents, this leader drives initiatives focused on chronic condition management, behavioral health, maternal and infant health, workforce development, social determinants of health, and care accessibility for rural and underserved communities. The role also champions organizational culture, community engagement, and health plan innovation by expanding programs and value-based services that address members' non-medical needs, helping to improve outcomes, reduce costs, and strengthen UnitedHealthcare's competitive position in the market. If you reside in Missouri, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

Master’s degree in health services, public health or health care administration
5+ years of experience with the variety of services available through the Missouri human services agencies that interface with health care
5+ years of experience leading and developing broad scale organizational/enterprise diversity, inclusion and equity strategies
5+ years of experience interfacing with Senior Leadership team
Experience addressing health disparity and/or health equity concerns
Experience and knowledge of change management principles, methodologies, and tools
Ability to travel up to 25%25

Nice To Haves

Experience working with Medicaid and/or Medicare programs
Experience working in a matrix environment
Experience working with and influencing all levels of employees; inspiring others to engage, participate and act
Proven excellent communication skills - verbal, interpersonal, presentation, and facilitation along with written message development
Proven track record of effectively managing conflict, resolving issues, mitigating risks and influencing leaders

Responsibilities

Provides visionary leadership and contributes to the successful advancement of culture, health optimization and social responsibility principles. Responsible for being a champion of culture, cultivating innovation, being resilient, and inspiring others. Focus areas of health optimization will include: Chronic condition management, behavioral and mental health, care access and affordability for rural and underserved populations, mortality and life expectancy with an emphasis on maternal/infant care, care experience and the workforce, to help build the health care workforce to deliver accessible care, and social drivers of health challenges, addressing social determinants of health and health literacy
Establishes a consistent and disciplined approach to identifying disparities, improving health outcomes, expanding proven efforts, and measuring impact
Consult and align with State partners and constituents serving as Community & State Missouri and Iowa health plan link to established enterprise communities (such as Culture Ambassadors, Inclusion Councils, Missouri Courageous Conversations and other emerging groups) and deploys those efforts within Missouri and Iowa health plan as appropriate to enhance culture, health optimization and social responsibility
Identifies health disparities experienced by Missouri Medicaid and IA and MO DSNP populations and works with internal and external partners to build solutions that address and reduce those disparities. Help UnitedHealthcare Community and State Missouri and Iowa measurably improve accessibility, affordability and outcomes
Demonstrates organizational agility and understands how the business operates and can identify and interpret business levers. Creates experiences that shape and grow the organizations’ culture programs and capabilities. Understand emerging policies and initiatives that impact those we serve so that our company knows how to best navigate them
Make community engagement an organizational core competency by enabling our businesses to both identify and address root causes at the community level that are impacting health outcomes. Drives engagement and identifies and seeks opportunities to celebrate and communicate Culture, Health Optimization and Social Responsibility to enable active change agents throughout the organization, especially within the care delivery organizations
Help identify opportunities to expand and implement health plan ILOS to expand services for members to drive down cost of care and increase value of care to members utilizing non-medical services and differentiate UHC Missouri competitive product (i.e. Mobile integrated health, Food as Medicine programs, Housing Programs, Domestic Violence supports, etc.)