Director of GSE

Worldwide Flight Services, Inc.•Dallas, TX

About The Position

The Director of GSE manages and monitors Regional GSE Managers and oversees onsite WFS mechanics, third-party maintenance contractors, and compliance with WFS maintenance procedures at locations in the assigned region. The role is responsible for completing or coordinating scheduled and unscheduled maintenance on mechanical, electrical, hydraulic, and pneumatic systems. Travel may be required up to 50% of the time, including extended overnight travel and support for three or more airports. The Director troubleshoots and repairs Ground Support Equipment (GSE), oversees preventative and routine maintenance and non-routine repairs, and ensures administrative and procedural compliance. The position also assists local management and mentors and trains WFS mechanics. Heavy equipment experience is required for consideration.

Requirements

  • Heavy equipment experience is required for consideration.
  • Expert knowledge of DEF systems.
  • Expert knowledge of EGR systems.
  • Ability to travel and support three or more airports and be badged at those airports.
  • Willingness to work weekends and possibly split days off.
  • Ability to work in different locations as needed and undertake extended overnight travel.
  • Strong leadership and organizational skills.
  • Strong verbal and written communication skills, including the ability to communicate with customers.
  • Good computer skills and ability to complete internal and customer forms.
  • Ability to meet the stated physical requirements, including moving objects up to 10 pounds and walking short distances.
  • Maintain regular and punctual attendance.

Nice To Haves

  • Experience in Airport Ground Support Equipment or heavy equipment in crane, oil field, mining, rail, or maritime industries.
  • Proficiency in welding and fabricating.
  • Expert knowledge of CAN bus systems.
  • Expert knowledge of troubleshooting electrical and hydraulic systems.

Responsibilities

  • Manage and monitor Regional GSE Managers.
  • Oversee onsite WFS mechanics, third-party maintenance contractors, and location compliance with WFS maintenance procedures.
  • Complete or coordinate scheduled and unscheduled maintenance on mechanical, electrical, hydraulic, and pneumatic systems.
  • Troubleshoot GSE discrepancies onsite and remotely, including mechanical, hydraulic, HVAC, and electrical issues.
  • Inspect, repair, and overhaul mechanical, electrical, pneumatic, HVAC, and hydraulic components.
  • Disassemble components, inspect them for quality factors, and reassemble them to OEM specifications.
  • Follow applicable environmental, safety, and regulatory requirements, including OSHA and EPA requirements.
  • Interact professionally with internal and external customers.
  • Oversee administrative compliance with company procedures and completion of preventative, routine, and non-routine GSE repairs.
  • Assist local management with oversight and compliance of WFS procedures for onsite mechanics and third-party GSE maintenance providers.
  • Mentor and train current and new WFS mechanics.
  • Travel to and support multiple airports, including extended overnight travel, and work at different locations as needed.

Benefits

  • Access to earned pay through the DailyPay app.
  • On-the-spot awards through the Awardco Platform, including gift cards.
  • Multiple medical care options for full- and part-time employees.
  • Travel discounts, pet insurance, discount shopping, and other employee extras.
  • Wellness programs.
  • 401(k) program.
  • Internal mobility and transfer opportunities.
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