Director-Government and External Quality Programs

Intermountain Health

4d•$68 - $106

About The Position

The Director of Government and External Quality Programs sets the enterprise vision and strategy for government quality and public reporting programs. The role anticipates regulatory and policy changes, represents Intermountain externally, establishes standards and governance, and mobilizes organizational partners to improve quality performance, manage risk, and optimize financial outcomes. The Director also builds and develops a sustainable center of expertise responsible for accurate, timely, and defensible reporting.

Requirements

Bachelor’s degree in healthcare administration, public health, nursing, health information management, health policy, business, data analytics, or a related field from an accredited institution.
Seven years of progressive experience in healthcare quality, regulatory reporting, government healthcare programs, public reporting, value-based care, health policy, or a related field.
Three years of leadership experience, including responsibility for people, complex programs, or enterprise-wide initiatives.
Experience interpreting federal or state healthcare regulations, quality program requirements, payment models, measure specifications, or public reporting methodologies.
Experience developing strategy and leading implementation across multiple departments, facilities, markets, or operational areas.
Experience advising senior leaders and communicating complex regulatory, clinical, financial, and technical information to varied audiences.
Experience influencing decisions and achieving results across organizational boundaries without direct authority.
Experience using quality, operational, and financial information to identify risk, prioritize opportunities, and guide improvement.
Skills in strategic leadership, strategic planning, regulatory interpretation, policy analysis, external relations and advocacy, executive influence and communication, quality measurement and reporting, performance improvement, risk management, financial acumen, relationship building, and communication.

Nice To Haves

Master’s degree in public health, healthcare administration, health policy, business administration, nursing, health informatics, or a related field.
Experience with CMS hospital quality and payment programs, Medicaid quality programs, state-mandated reporting, or national public reporting and recognition programs.
Experience representing a healthcare organization on government, industry, advisory, association, or measure-development committees.
Experience developing organizational positions or formal responses related to proposed regulations, measures, benchmarks, payment methodologies, or public-reporting requirements.
Experience establishing enterprise governance, regulatory readiness, program controls, risk-management processes, or corrective-action structures.
Experience leading teams responsible for clinical data abstraction, measure interpretation, validation, regulatory submission, or public reporting.
Experience building strategic partnerships with government agencies, health plans, associations, peer health systems, or national quality organizations.
Experience leading a center of expertise, developing leaders and subject matter experts, and establishing succession and cross-training strategies.

Responsibilities

Set the enterprise vision and strategy for government quality and public reporting programs, aligning priorities with Intermountain’s clinical, financial, and operational goals.
Interpret emerging government priorities and regulatory changes, evaluate enterprise impacts, and advise senior leaders on decisions, risks, opportunities, and organizational readiness.
Develop Intermountain’s positions and represent the organization in government, industry, advisory, and measure-development forums.
Cultivate senior-level relationships with government agencies, associations, health systems, health plans, and national quality leaders.
Provide strategic oversight of quality measure interpretation, data integrity, abstraction, submission, and public reporting to ensure consistent, timely, and defensible results.
Mobilize clinical, operational, financial, and technical leaders to improve quality performance and optimize organizational outcomes.
Establish governance and executive accountability for program risks, including visibility into performance, financial exposure, readiness, and emerging concerns.
Direct the organizational response to significant reporting issues, disputes, and adverse determinations.
Provide strategic direction to government quality reporting teams and develop leaders and subject matter experts.
Ensure the organization has the talent, technology, partnerships, and resources needed for long-term success.