Director of Governance, Risk, and Compliance / TPRM

Independence Pet GroupIllinois, IL
Hybrid

About The Position

Independence Pet Holdings is a corporate holding company established in 2021, managing a diverse portfolio of pet health brands and services. The Director, Governance, Risk & Compliance (GRC) and Third-Party Risk Management (TPRM) is an enterprise leadership role accountable for the design, implementation, and continuous maturation of a unified risk and compliance program across a $2.5 billion insurance holding company. This position holds end-to-end accountability for the information security compliance posture of an organization comprised of 12 Managing General Agencies (MGAs) and 2 insurance carriers, operating within a complex and highly regulated environment. The role requires executive-level influence, regulatory fluency, and the ability to drive consistency across a federated, acquisition-driven operating model.

Requirements

  • 12–15+ years of progressive experience in cybersecurity, risk management, compliance, or audit.
  • 5–7+ years in senior leadership roles within insurance or highly regulated financial services environments (required).
  • Proven success leading enterprise GRC and TPRM programs across complex, multi-entity organizations.
  • Licensed attorney (JD) or Certified Public Accountant (CPA) strongly preferred, particularly with experience in regulatory interpretation, audit, or assurance.
  • Background in external audit, internal audit, or regulatory advisory highly desirable.
  • MBA or equivalent advanced business degree preferred.
  • Deep knowledge of NIST 800-53, ISO 27001, SOC 2, PCI DSS, and regulatory regimes such as NYDFS.
  • Strong command of third-party risk methodologies and vendor lifecycle governance.
  • Experience implementing and scaling GRC tooling platforms.
  • Ability to design and operationalize scalable, evidence-based control frameworks.
  • Executive presence with the ability to influence across Legal, Audit, Technology, Privacy, and Risk domains.
  • Strong strategic and analytical thinking with the ability to translate risk into financial and operational impact.
  • Exceptional communication skills, including board-level engagement.

Nice To Haves

  • CISSP (Certified Information Systems Security Professional)
  • CISM (Certified Information Security Manager)
  • CRISC (Certified in Risk and Information Systems Control)
  • CISA (Certified Information Systems Auditor)
  • CGRC (Certified in Governance, Risk and Compliance)
  • CIA (Certified Internal Auditor)
  • CIPP / CIPM (privacy certifications)
  • ISO 27001 Lead Implementer or Lead Auditor

Responsibilities

  • Own and maintain the enterprise-wide information security compliance posture across all operating entities, ensuring alignment with regulatory expectations and internal risk appetite.
  • Establish a defensible, evidence-driven control environment capable of withstanding regulatory scrutiny across multiple jurisdictions.
  • Serve as the authoritative leader for compliance strategy across MGAs and carrier entities with differing regulatory obligations.
  • Design and implement a unified GRC operating model across multiple insurance entities with varying levels of maturity.
  • Establish a control-centric framework leveraging NIST 800-53, ISO 27001, SOC 2, and PCI DSS.
  • Transition the organization from periodic, interview-based assessments to continuous, evidence-driven compliance measurement.
  • Define and operationalize KRIs, control effectiveness metrics, and executive reporting.
  • Serve as the central point of accountability for regulatory readiness, including NYDFS, state insurance regulators, and international frameworks where applicable.
  • Lead enterprise-wide audit strategy (SOC 2 Type II, ISO 27001, internal audits).
  • Interface directly with regulators and external auditors to ensure consistent narratives, defensible controls, and successful audit outcomes.
  • Drive enterprise remediation strategies with measurable timelines and executive accountability.
  • Build and scale a comprehensive TPRM program across the full vendor lifecycle.
  • Establish risk tiering, due diligence, and continuous monitoring aligned with enterprise risk tolerance.
  • Integrate TPRM into procurement, legal, and business operations to ensure consistent enforcement.
  • Oversee risk acceptance and exception governance frameworks.
  • Harmonize fragmented GRC practices across acquired entities into a centralized and scalable function.
  • Drive automation strategy leveraging GRC platforms (auditboard, Drata, or equivalent) to enable real-time compliance visibility and evidence collection.
  • Embed security, privacy, and identity governance into enterprise-wide control frameworks.
  • Advance organizational maturity toward a “Security First” operating model.
  • Provide regular reporting to executive leadership and board-level stakeholders (e.g., Audit Committee, Risk Committee).
  • Collaborate daily with the Chief Privacy Officer (CPO) and Chief Risk Officer (CRO) organizations to ensure alignment across privacy, enterprise risk management, and information security compliance.
  • Translate complex regulatory and technical requirements into business-aligned decision frameworks.
  • Influence enterprise investment decisions through quantified risk exposure and control effectiveness.
  • Lead a multi-layered global GRC and TPRM organization, including: 4 senior GRC functional leaders, A transversal offshore operations team, A dedicated outsourced delivery pod (India-based) supporting scaled compliance and assessment activities.
  • Establish governance models, performance management, and operational rigor across distributed teams.
  • Drive talent strategy, succession planning, and capability development aligned to enterprise scale.
  • Designs, develops, and implements focused strategies.
  • Leads the development of programs that are critical to the organization and ensures execution of the function.
  • Provides advice and consultation to senior and executive management related to operational and/or strategic decisions and resolves critical issues.
  • Actively participates in the budget and goal setting process for the department.
  • Provides guidance, counseling, and continuing education opportunities to staff.
  • Selects, develops, coaches, mentors, and assesses performance of staff.
  • Provides guidance to consistently improve the processes of the area(s) of focus.
  • Develops, implements, and maintains administrative policies and procedures.
  • Provides leadership through influencing and directing the work of others to execute plans to meet strategic and operational objectives.
  • Performs other duties and responsibilities as assigned.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)
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