Director of Fraud Investigations

The Standard • Portland, OR

3d • $122,250 - $195,500 • Remote

About The Position

The Director of Fraud Investigations leads a specialized team within The Standard’s anti-fraud program, with accountability for delivering results across a significant component of the Company’s fraud risk management and investigative function. In this role you will be responsible for executing and enhancing key elements of the anti-fraud control framework and translating enterprise fraud strategy into effective operational outcomes. You will partner closely with Legal, Compliance, Information Security, and business leaders to manage fraud risk, ensure regulatory compliance, and drive continuous improvement in fraud detection, investigation, and prevention capabilities.

Requirements

• Bachelor’s degree (required)
• 8+ years of experience in law enforcement, fraud, compliance, legal, or investigative roles, with a focus on complex investigations; 10+ years preferred.
• 3+ years of direct leadership experience leading teams and driving results.
• Demonstrated success owning fraud program outcomes and delivering measurable results.
• Advanced technology skills (MS Office Suite) and utilization of technology resources to conduct research. (i.e. Link Analysis, Ping One Identity, Nuance Voice Analytics, and Fraud Share).
• Deep knowledge of fraud investigations, regulatory frameworks, and compliance practices.
• Strong understanding of how fraud risk management affects business performance and division-level outcomes.
• Strong analytical and problem-solving skills, with the ability to assess risk and implement effective solutions.
• Skilled in using internal and external contacts, along with technology resources, to research, investigate, analyze data, and develop investigation reports.
• Excellent verbal and written communication skills with the ability to build trust and effective partnerships both internally and externally at all levels including executive leadership.
• Viewed as a trusted SME with the ability to influence stakeholders and drive alignment across functions.
• Ability to lead highly skilled professionals and drive results in a complex, regulated environment.
• Strong organization and project management skills and ability to effectively manage multiple initiatives simultaneously and consistently produce high-quality, impactful work product that helps mitigate risk for the organization.
• Proactively identifies trends and patterns and provides analysis and recommendations to stakeholders and decision makers, to define, implement, and deliver investigative results that will help mitigate future risk and take us “next level.”
• Adapts quickly to changing priorities and is comfortable with ambiguity and uncertainty driven by a fast-changing environment and new challenges.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Nice To Haves

• Master’s degree (preferred)
• CFE/CIFI (strongly preferred)
• Prior experience in retirement plans and/or voluntary benefits a plus.

Responsibilities

• Lead, coach, and develop a team of subject matter experts in fraud investigations, compliance, and risk mitigation, while building team capability to address complex and evolving fraud risks.
• Translate enterprise fraud strategy into execution by setting priorities, analyzing trends, metrics, and control effectiveness, and creating plans that lead to measurable outcomes that improve fraud detection and investigation processes.
• Oversee complex fraud investigations and ensure compliance with regulations, internal policies, and investigative standards to drive results and ensure high-quality investigative outcomes.
• Oversee fraud risk and mitigation activities and identify emerging fraud risks and trends and recommend actions to address control gaps and strengthen risk management practices.
• Ensure adherence to applicable legal, regulatory, and reporting requirements related to fraud investigations and financial crimes.
• Escalate enterprise-level risks, trends, and systemic issues to senior leadership as needed.
• Partner with Legal, Compliance, IT, Information Security, and business leaders to address fraud risks and improve processes that promote consistent practices and alignment across stakeholders involved in fraud risk management.
• Provide subject matter expertise and influence decision-making on fraud-related initiatives, projects, and operational improvements.
• Monitor evolving fraud risks, regulatory developments, and industry practices.
• Contribute insights to support refinement of fraud strategy and program direction.
• Participate in industry forums to maintain awareness of emerging threats and best practices.

Benefits

• medical, dental, vision
• a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Director