Director of Foster Care

Heartshare Human Services Of New York • Brooklyn, NY

1d

About The Position

Heartshare is seeking a trauma-informed Director of Foster Care to lead its Specialized Medical Family Foster Care (SFFC) and Enhanced Family Foster Care (EFFC) program in Brooklyn. The role oversees the management and clinical direction of services for more than 60 children and youth, many with complex medical and behavioral health needs, ensuring services reflect the agency’s mission, values, and commitment to trauma-informed care.

The Director directly supervises a multidisciplinary team that includes two Unit Supervisors, a Child Advocate Supervisor, Parent Advocates, a Floating Case Planner, and a Case Planner. The Director works with internal departments and external partners to support program quality, regulatory compliance, and positive outcomes for children and families. The position also provides staff supervision and development, manages program operations and census, oversees documentation and incident response, and leads preparation for medical audits. Participation in a 24-hour on-call rotation is required.

Requirements

• Master’s degree in social work or a related human services field.
• At least 4 years of experience in child welfare; foster care experience is preferred.
• At least 2 years of supervisory or managerial experience.
• Ability to travel within all five NYC boroughs and willingness to travel outside the boroughs to Long Island.
• Proficiency in Microsoft Outlook and Office.
• Excellent strategic and critical-thinking, leadership, written communication, and verbal communication skills, with attention to detail.
• Ability to manage deadlines and handle crises.
• Willingness and demonstrated capacity to teach, train, and effectively manage or lead a team.
• Integrity, drive, and willingness to work with children, youth, families, foster families, and a team-oriented setting.

Nice To Haves

• Familiarity with OCFS and ACS regulations and Family Court.
• Knowledge of Connections, CARA, and Safe Measures.
• Experience in foster care.

Responsibilities

• Monitor and ensure timely, effective completion of Treatment Team Meetings for applicable cases.
• Develop and implement strategies to maintain compliance and quality outcomes for Progress Notes, Family Assessment Service Plans, Preparing Youth for Adulthood, Permanency Hearing Reports, incident reporting, and Family Team Conferences.
• Conduct random systems reviews to assess child safety and risk and ensure documentation meets agency, OCFS, and ACS standards.
• Collaborate with leadership and the Data and Accountability team to improve administrative functions and PAMS/Score outcomes in safety, permanency, and wellbeing.
• Cultivate and maintain professional relationships with community stakeholders, communicate regularly, and share feedback to improve processes and services.
• Participate in agency-wide training and internal and external stakeholder meetings.
• Manage weekly census and assignment of new cases.
• Review incident reports and manage time-sensitive incidents through appropriate communication channels.
• Provide scheduled weekly supervision to direct reports and ensure deliverables are met.
• Evaluate staff performance, identify strengths and professional development needs, and ensure staff complete required annual professional development training.
• Assess training needs on an ongoing basis and modify training as needed.
• Hire, train, and retain staff for positions within the Division.
• Provide coverage support in the absence of a supervisor.
• Lead preparation for and response to medical audits, ensuring documentation and processes meet quality assurance and compliance standards.
• Participate in the 24-hour on-call rotation.
• Perform other job-related duties consistent with the position’s scope and applicable laws, regulations, and organizational policies.

Benefits

• Paid vacation, sick, and personal days, and holidays.
• 403(b) retirement plan with employer contribution.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Employee Assistance Program (EAP).
• Flexible spending accounts for dependent care, medical expenses, parking, and transit.
• Employee appreciation programs and events.
• Tuition assistance program.
• Professional development opportunities.
• Gympass discount.
• Verizon Wireless discount.
• BJ’s membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, and gift certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Director