Director of Fort Worth Operations & Support

Tarleton State University•Fort Worth, TX

6d•Onsite

About The Position

Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of Director of Fort Worth Operations & Support in the Division of External Operations. As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco, along with a robust online community that extends our reach even further. At the heart of it all is Stephenville, where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere. No matter where you're located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond.

Requirements

Bachelor's degree in an applicable field or equivalent combination of education and experience.
Ten years of experience in campus operations, event management, facilities coordination, student services, or a related field.
Strong organizational, project management, and problem-solving skills.
Ability to coordinate complex operational and event-related activities involving multiple stakeholders.
Strong verbal and written communication skills.
Ability to establish effective working relationships with students, faculty, staff, administrators, vendors, community partners, and other stakeholders.
Knowledge of university policies, procedures, and administrative practices.
Ability to exercise sound judgment and discretion when handling sensitive or confidential information.
Ability to anticipate operational needs, identify potential issues, and develop practical solutions.
Ability to manage competing priorities and meet deadlines with a high degree of accuracy.
Ability to work independently while maintaining strong collaboration with university departments and leadership.
Demonstrated customer-service orientation and commitment to supporting a positive experience for students, faculty, staff, and visitors.
Proficiency with word processing, spreadsheet, database, scheduling, and other standard administrative applications.
Ability to work evenings and weekends as required by campus events and operational needs.
Ability to maintain a safe, secure, organized, and welcoming environment across Fort Worth extended campuses.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Nice To Haves

Experience working in a higher education environment.
Experience coordinating operations across multiple departments, locations, or facilities.
Experience planning and executing institutional, community, or large-scale events.
Experience supervising professional, graduate, or student employees.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Responsibilities

Provide leadership and oversight for the day-to-day operational needs of Tarleton State Fort Worth Chisholm Trail and Texas A&M-Fort Worth.
Serve as a primary point of coordination for operational matters affecting students, faculty, staff, and university partners at the Fort Worth locations.
Coordinate with university divisions, departments, and external partners to facilitate effective campus services and resolve operational needs.
Serve as a liaison and division lead for areas such as: Scheduling and Events, Facilities and Building Services, Food and Beverage, Texan Outfitters, Texan Card, Parking, Campus Safety, IT & Technology, Library Services, Fort Worth Texan Hub.
Provide primary oversight of office and workspace assignments for Fort Worth faculty and staff.
Coordinate onboarding and offboarding processes specific to Fort Worth locations, including campus directory information, keys, building access, and swipe access.
Maintain and coordinate updates to resources and information supporting faculty and staff working at Fort Worth locations, including the Tarleton State Fort Worth related Resource Guides.
Coordinate facilities, building, and infrastructure-related projects, working with appropriate university departments and partners to support timely and effective completion.
Identify operational needs and provide recommendations and forecasting to the Vice President and Dean.
Monitor operational issues and coordinate timely resolution, escalating matters as appropriate.
Support the effective implementation of university policies, procedures, safety requirements, and operational standards at Fort Worth locations.
Help ensure Fort Worth extended campuses are prepared to support evolving enrollment, staffing, programming, and facility needs.
Represent the Vice President/Dean at meetings and activities as assigned.
Provide leadership and coordination for events and activities hosted at or associated with Tarleton State's Fort Worth locations, including both university and external groups.
Coordinate the planning, logistics, execution, and follow-up for select university events, programs, meetings, and special activities in Fort Worth.
Serve as a central point of coordination for internal university groups utilizing Fort Worth facilities for meetings, programs, conferences, receptions, and other activities.
Coordinate logistics for external organizations and community partners utilizing or engaging with Fort Worth facilities, in collaboration with appropriate offices and/or teams.
Develop event logistics plans, including space assignments, room setups, building access, parking, technology coordination, food and beverage, signage, security, and other event requirements.
Coordinate with internal departments and external vendors to ensure successful event execution.
Establish and maintain event planning processes, timelines, checklists, and other resources that promote consistency and efficiency.
Assist with post-event evaluation and identification of opportunities to improve the Fort Worth event experience.
Provide on-site leadership and support for events occurring outside standard business hours as needed.
Supervise and provide direction for the Fort Worth Operations & Support student team, including approximately one to two graduate assistants and three student workers.
Recruit, train, onboard, schedule, supervise, and evaluate assigned graduate assistants and student workers.
Establish clear responsibilities, expectations, and work priorities.
Delegate assignments and monitor completion of projects and operational tasks.
Provide coaching, professional development, and opportunities for students to gain meaningful higher education and event/operations experience.
Foster a collaborative, service-oriented team culture.
Ensure appropriate coverage and support for campus operations and events.
Coordinate student team assignments across daily operations, events, projects, and other priorities of the Fort Worth locations.
Performs other duties as assigned.