Director of Food & Beverage

Four Seasons Hotels and Resorts • New York, NY

14h • $185,000 - $195,000 • Onsite

About The Position

Four Seasons Hotel New York is seeking a dynamic and experienced Director of Food & Beverage to lead a world-class dining operation. This role is responsible for providing strategic direction and operational leadership across the Food & Beverage Division, cultivating a culture of excellence, innovation, and exceptional service. The Director will drive business performance through thoughtful planning, revenue optimization, and operational excellence while ensuring the highest standards of quality and guest satisfaction. By inspiring and developing high-performing teams, fostering meaningful guest connections, and delivering strong financial results, this leader will play a key role in shaping the continued success of the hotel.

Requirements

• Dynamic and experienced Director of Food & Beverage to lead a world-class dining operation.
• Responsible for providing strategic direction and operational leadership across the Food & Beverage Division.
• Cultivating a culture of excellence, innovation, and exceptional service.
• Drive business performance through thoughtful planning, revenue optimization, and operational excellence.
• Ensuring the highest standards of quality and guest satisfaction.
• Inspiring and developing high-performing teams.
• Fostering meaningful guest connections.
• Delivering strong financial results.
• Leadership & Talent Management: Provide strategic leadership and oversight for all Food & Beverage operations, fostering a culture of excellence, accountability, collaboration, and inclusion.
• Lead recruitment, onboarding, training, performance management, succession planning, and career development initiatives to build high-performing teams and future leaders.
• Partner with People & Culture and hotel leadership to support workforce planning, employee engagement, organizational development, and compliance with company policies and employment regulations.
• Product & Operational Management: Develop and execute the Food & Beverage strategy in alignment with hotel objectives, brand standards, and ownership expectations.
• Partner with hotel leadership and culinary teams to create and enhance dining concepts, menus, beverage programs, and guest experiences.
• Drive innovation by monitoring market trends, guest preferences, and competitive offerings while ensuring the highest standards of quality, consistency, and presentation across all outlets.
• Oversee special projects, promotions, partnerships, renovations, and operational enhancements that elevate the guest experience and support business growth.
• Service Excellence: Ensure exceptional guest experiences through the consistent execution of Four Seasons service standards across all Food & Beverage venues.
• Maintain a visible leadership presence, building strong relationships with guests, residents, and key stakeholders while fostering collaboration across departments.
• Monitor guest feedback, quality metrics, and operational performance to identify opportunities for continuous improvement and service excellence.
• Lead operational planning and staffing strategies to support business demands, special events, and seasonal needs.
• Financial & Business Performance: Serve as a key member of the Hotel Planning Committee, contributing to the property's strategic direction and financial success.
• Develop and manage operating budgets, forecasts, business plans, and capital expenditures for all Food & Beverage operations.
• Drive revenue growth and profitability through strategic pricing, cost controls, labor management, menu engineering, and operational efficiencies.
• Partner with ownership and executive leadership to evaluate business performance, identify growth opportunities, and implement strategies that maximize market share, guest satisfaction, and return on investment.
• Ensure sound financial stewardship while balancing operational excellence, employee engagement, and exceptional guest experiences.
• Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Nice To Haves

• Experience in a luxury hotel environment is preferred.

Responsibilities

• Provide strategic leadership and oversight for all Food & Beverage operations, fostering a culture of excellence, accountability, collaboration, and inclusion.
• Lead recruitment, onboarding, training, performance management, succession planning, and career development initiatives to build high-performing teams and future leaders.
• Partner with People & Culture and hotel leadership to support workforce planning, employee engagement, organizational development, and compliance with company policies and employment regulations.
• Develop and execute the Food & Beverage strategy in alignment with hotel objectives, brand standards, and ownership expectations.
• Partner with hotel leadership and culinary teams to create and enhance dining concepts, menus, beverage programs, and guest experiences.
• Drive innovation by monitoring market trends, guest preferences, and competitive offerings while ensuring the highest standards of quality, consistency, and presentation across all outlets.
• Oversee special projects, promotions, partnerships, renovations, and operational enhancements that elevate the guest experience and support business growth.
• Ensure exceptional guest experiences through the consistent execution of Four Seasons service standards across all Food & Beverage venues.
• Maintain a visible leadership presence, building strong relationships with guests, residents, and key stakeholders while fostering collaboration across departments.
• Monitor guest feedback, quality metrics, and operational performance to identify opportunities for continuous improvement and service excellence.
• Lead operational planning and staffing strategies to support business demands, special events, and seasonal needs.
• Serve as a key member of the Hotel Planning Committee, contributing to the property's strategic direction and financial success.
• Develop and manage operating budgets, forecasts, business plans, and capital expenditures for all Food & Beverage operations.
• Drive revenue growth and profitability through strategic pricing, cost controls, labor management, menu engineering, and operational efficiencies.
• Partner with ownership and executive leadership to evaluate business performance, identify growth opportunities, and implement strategies that maximize market share, guest satisfaction, and return on investment.
• Ensure sound financial stewardship while balancing operational excellence, employee engagement, and exceptional guest experiences.

Benefits

• Salary Range: $185K - $195K
• Eligible for Performance Base Annual Incentive Plan
• 401k participation with company matching program
• Competitive Medical, Dental and Life Insurance Packages
• Complimentary Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Complimentary Employee Meals
• Pre-tax Commuter Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed