Director of Food & Beverage

Millennium Hotels and Resorts•Sunnyvale, CA

1d•$140,000 - $150,000•Onsite

About The Position

As the Director of Food & Beverage at M Social Sunnyvale, you will lead all food and beverage operations across the hotel. Your role will involve creating memorable dining experiences while driving financial performance, operational excellence, and team engagement. This position is suited for a hospitality leader with strategic vision, hands-on leadership, and a passion for creating exceptional experiences for both guests and team members. You will shape the vision, culture, and performance of the Food & Beverage division, driving revenue growth, cultivating talent, and delivering guest experiences that align with the M Social brand. Your leadership will foster an environment where innovation, service excellence, and results are paramount, bringing the company's core values to life.

Requirements

Proven leadership experience in hotel Food & Beverage operations or related hospitality environments.
Demonstrated ability to drive financial performance, accountability, and team engagement.
Strong decision-making, problem-solving, and relationship-building capabilities.
Experience managing budgets, forecasting, labor costs, and departmental performance.
Ability to lead through change, innovation, and operational growth.
Strong knowledge of restaurant, bar, banquet, and catering operations.
Understanding of food safety, sanitation, and service standards.
Experience managing labor productivity, scheduling, and inventory controls.
Knowledge of financial reporting, forecasting, budgeting, and cost management.
Experience with POS systems and hospitality technology platforms.
Ability to analyze performance metrics and implement strategies to improve profitability and guest satisfaction.
Passion for hospitality and delivering exceptional guest experiences.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment.
Solutions-oriented mindset with attention to detail.
Flexibility to work varied schedules, including evenings, weekends, and holidays.
High school diploma or equivalent required.

Nice To Haves

Bachelor’s degree in Hospitality Management, Business, or related field preferred.
Equivalent combination of education and relevant experience will be considered.

Responsibilities

Lead and oversee all Food & Beverage operations, including restaurant, bar, lounge, banquets, and in-room dining.
Drive departmental performance through strategic planning and execution.
Build and sustain a high-performing, engaged culture focused on service excellence.
Foster accountability, collaboration, and continuous improvement across the division.
Ensure smooth and efficient day-to-day operations aligned with brand standards.
Maintain exceptional quality, consistency, and service throughout all outlets.
Develop and implement innovative concepts and service enhancements.
Monitor labor, productivity, and operational efficiencies to maximize performance.
Ensure compliance with health, sanitation, and safety regulations.
Deliver exceptional service rooted in a passion for hospitality.
Create memorable and personalized dining experiences.
Anticipate guest needs and resolve concerns with a solutions-focused approach.
Maintain strong relationships with guests and cultivate loyalty.
Partner closely with Culinary, Sales, Conference Services, Operations, and Finance teams.
Promote a collaborative and energetic work environment.
Support a culture built on respect, accountability, and excellence.
Recruit, develop, coach, and inspire leaders and team members.
Provide ongoing feedback, recognition, and professional development opportunities.
Foster a culture of engagement, growth, and continuous learning.
Develop succession plans and strengthen leadership bench strength.
Drive profitability and maximize revenues across all Food & Beverage outlets.
Manage budgets, forecasting, labor costs, and financial performance metrics.
Identify trends and opportunities to enhance guest experiences and increase revenue.
Collaborate with Sales and Marketing teams on promotions, activations, and special events.
Monitor market conditions and competitor activities to maintain a competitive position.
Follow all company policies, safety standards, and procedures.
Ensure compliance with local, state, and federal regulations.
Maintain accuracy in reporting, inventory controls, and financial documentation.
Uphold a culture of accountability and operational excellence.