Director of Food & Beverage

2Life Communities•Newton, MA

21h•Onsite

About The Position

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services. With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place that residents are proud to call home.

Requirements

Minimum of 5 years of food and beverage management experience.
Leadership experience within senior living, hospitality, healthcare, or high-volume dining environments preferred.
Experience overseeing large-scale dining operations, catering, and special events.
Strong budgeting, cost control, operational management, and financial planning skills.
Experience with inventory management, purchasing systems, and operational reporting.
Proficiency in POS systems, Microsoft Office Suite, and Google Workspace.
Extensive knowledge of food safety regulations, sanitation standards, and health code compliance.
Current ServSafe certification required.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, organizational, and interpersonal skills.
Commitment to delivering exceptional resident and guest experiences.

Nice To Haves

Liquor license certification strongly preferred.

Responsibilities

Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs.
Oversee menu planning, catering services, and special events across the community.
Ensure meal offerings support resident wellness, satisfaction, and dietary preferences.
Monitor dining quality, presentation, and overall service standards.
Create a resident-centered dining experience by actively gathering and responding to resident feedback.
Support flexible dining options, including take-out services and convenience store offerings.
Foster a welcoming and engaging dining environment that promotes community connection and satisfaction.
Address resident concerns and continuously identify opportunities to enhance dining services.
Develop and manage departmental budgets, operational costs, labor expenses, and inventory controls.
Implement strategic purchasing practices and utilize GPO resources to maintain financial sustainability.
Monitor operational performance and identify opportunities for increased efficiency and cost savings.
Utilize POS systems, Microsoft Office, and Google Workspace tools to support reporting and operational effectiveness.
Ensure compliance with all health, sanitation, food safety, and workplace safety regulations.
Conduct regular inspections to maintain cleanliness, safety, and regulatory standards.
Oversee responsible alcohol service operations and maintain liquor license compliance.
Maintain current knowledge of food service regulations and industry best practices.
Recruit, hire, train, supervise, and develop culinary and dining services staff.
Manage staff scheduling and ensure appropriate operational coverage across all shifts.
Foster a culture of hospitality, accountability, teamwork, and operational excellence.
Provide coaching, performance management, and ongoing professional development opportunities.