Director of Food and Beverage

Virgin Hotels Central Services LLC•New York, NY
•$0 - $135,000

About The Position

The Director of Food and Beverage leads the hotel’s food and beverage operations across multiple venues, including restaurants, room service, and special events. The role brings the Virgin Hotels food and beverage vision to life while ensuring a cohesive, Virgin-branded guest experience through excellent food, drinks, and service. The director is expected to turn concepts into practical execution, managing costs, budgets, schedules, training standards, quality control, profitability, and inventory. This is a hands-on leadership role focused on motivating, mentoring, and developing the team, working effectively across departments, and delivering a distinctive guest experience with creativity, organization, and a sense of fun.

Requirements

  • Minimum 5 years of Food and Beverage supervisory or management experience.
  • Hospitality and multi-venue experience, such as in hotels, bars, or restaurants.
  • Current, legal, and unrestricted ability to work in the USA.
  • Ability to perform accurate mathematical calculations.
  • Ability to communicate clearly and pleasantly in English with guests, management, and co-workers, in person and by telephone.
  • Proficient computer knowledge.
  • Ability to input and access data in various computer systems.
  • Ability to communicate clearly in verbal and written English.
  • Strong people leadership, mentoring, and team development skills.
  • Ability to manage budgeting, scheduling, and training complexities.
  • Strong organization, attention to detail, creativity, and innovation.
  • Ability to maintain confidentiality and comply with hotel policies.

Nice To Haves

  • Associate or Bachelor’s degree.
  • Strong e-commerce skills.

Responsibilities

  • Bring the Virgin Hotels food and beverage vision to life with a focus on the overall customer experience.
  • Work with other team members to deliver a Virgin-branded experience incorporating food, drinks, and service.
  • Oversee food and beverage operations across restaurants, room service, and hotel special events.
  • Manage practical execution considerations, including costs, budgets, timing, schedules, and training standards.
  • Focus on quality control, profitability, and inventory management.
  • Lead, mentor, and develop team members and build effective working relationships.
  • Work cohesively with other departments and advocate for guests.
  • Respond clearly and concisely to guest inquiries.
  • Input and access data in computer systems.
  • Maintain confidentiality of guest and hotel information.
  • Maintain a neat, clean, and well-groomed appearance in accordance with hotel standards.
  • Adhere to hotel policies, including attendance, safety, and behavior standards.
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