Director of Food and Beverage | Hotel Zoso

Columbia Hospitality • Palm Springs, CA

4d • $115,000 - $115,000 • Onsite

About The Position

The Director of Food and Beverage is responsible for planning, designing, implementing, and controlling Food and Beverage operations to ensure profitability, efficient operations, and adherence to established standards. This role involves setting and maintaining quality standards for food and beverage, developing policies and procedures, managing budgets, and conducting industry research. The Director will also work with the Executive Chef on menu planning, ensure the security of supplies and inventory, and partner with Columbia Hospitality for pre-opening activities. Effective communication with all departments and Food & Beverage Managers is crucial, as is conducting frequent inspections of all areas to ensure standards are met or exceeded. The Director will also be responsible for reporting unsafe conditions, ensuring equipment maintenance, participating in the Manager on Duty program, and handling guest and team member requests. A key aspect of this role is selecting, supervising, training, developing, scheduling, disciplining, and counseling staff, demonstrating positive leadership, and providing timely performance assessments. The Director may also perform in the capacity of any supervised position and conduct job-related training.

Requirements

• A college or university degree with eight or more years of related experience; or an equivalent combination of education, training and experience.
• Computer literacy in the Point of Sale system and the sales and catering computer application.
• Strong working knowledge of fine dining and beverage service procedures.
• Working knowledge of applicable liquor laws and regulations.
• Working knowledge of equipment utilized by the Food & Beverage team at the property.
• Food handling and other permits, licenses or certifications as required.
• Ability to read, write and understand English.
• Strong communication skills, including the ability to write reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, rate, ratio, proportions and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Basic computer literacy in Microsoft Office.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
• Ability to understand and apply labor and industry-specific laws and regulations.

Nice To Haves

• Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Responsibilities

• Plans, designs, implements and controls Food and Beverage operations, ensuring profitability, efficient operations and adherence to established standards.
• Establishes and maintains standards for food and beverage quality, presentation, handling, sanitation and safety in alignment with property standards and applicable regulations.
• Develops and implements policies and procedures to ensure that all work practices meet or exceed the established standards.
• Participates in the preparation of the annual operating budget and financial plans which support the overall objectives.
• Establishes and maintains budgeted supply and labor costs for Food & Beverage operations.
• Conducts industry research to accurately project future trends.
• Works with the Executive Chef on menu planning, pricing and preparation.
• Ensures the security of all Food & Beverage supplies, equipment and inventory by establishing and ensuring adherence to security standards.
• Partners with Columbia Hospitality to ensure effective pre-opening activities, prior to the opening of the hotel.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Communicates with Food & Beverage Managers during service to ensure proper client and guest service is being achieved.
• Conducts frequent inspections of all dining, kitchen and storage areas to ensure that all Food & Beverage activities meet or exceed the established standards.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Participates in the property’s Manager on Duty program as needed.
• Ensures timely and courteous follow-through on all client, guest and team member requests.
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Performs in the capacity of any position supervised as needed (based on qualifications).
• Conducts training on job standards and areas of responsibility as needed.

Benefits

• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager