Director of Food and Beverage

Horseshoe Bay Resort • Santa Fe, NM

2d • Onsite

About The Position

The Director of Food & Beverage is responsible for leading all Food & Beverage operations to ensure exceptional quality, service, and guest satisfaction while maximizing hotel profitability. This role oversees the strategic direction, daily operations, and performance of all front-of-house food and beverage outlets, including restaurants, banquets, room service, pool operations, and lounges.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Requirements

• 3 years leadership experience in a Food and Beverage role.
• Excellent communication skills (verbal and written).
• Knowledge of Federal & State food safety/alcohol compliance law.
• Strong organizational and communication skills.
• A hands-on approach and a passion for mentoring and developing your team.
• A commitment to creating a guest-first environment.
• Must have Food Handler and TIPS certifications

Nice To Haves

• Food Manager Certification is highly preferred.

Responsibilities

• Direct and oversee the daily operations and administrative functions of all front-of-house Food & Beverage departments.
• Provide leadership, guidance, and accountability to managers and team members across all outlets and service areas.
• Collaborate with the Sales team to develop banquet menus, coordinate special events, and ensure successful execution of group and catering functions.
• Partner with the Executive Chef to create and refresh seasonal food and beverage programming.
• Develop and manage operational schedules to optimize efficiency, service standards, and profitability.
• Monitor and control food, beverage, and labor costs in accordance with company standards and financial goals.
• Recruit, interview, hire, train, mentor, and evaluate team members while fostering a positive and productive work environment.
• Ensure compliance with all federal, state, local, and corporate regulations related to food safety and alcoholic beverage service.
• Support outlet managers in achieving revenue goals and maintaining high standards of quality, cleanliness, service, merchandising, and guest experience.
• Regularly assess guest satisfaction and market trends to identify opportunities for operational improvements, enhanced programming, and revenue growth.
• Develop and implement operational tools and procedures including budgeting, forecasting, purchasing specifications, recipes, portion controls, and production standards.
• Lead ongoing training and development initiatives to strengthen team performance and succession planning within the department.
• Maintain clear and effective communication with staff through both verbal and written direction.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family
• Hotel Room Discounts at Marriott branded properties worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed