Director of Food and Beverage Operations - Arrowhead Stadium

Compass Group • Kansas City, MO

2d • Onsite

About The Position

Lead game-day excellence and operational premium innovation at one of the most iconic venues in professional sports. The Director of Operations will oversee venue operations, event execution, staffing coordination, safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, Sports Management, or related field
• 5+ years of operations leadership experience in sports, entertainment, hospitality, or large-scale venues
• Experience managing large teams and cross-functional departments
• Knowledge of event operations, staffing logistics, and facility management
• Proficiency with scheduling, reporting, and operational software systems
• Familiarity with OSHA standards and venue safety procedures

Responsibilities

• Oversee daily venue and event operations
• Manage operational staffing plans and labor execution
• Coordinate with culinary, concessions, security, and guest experience teams
• Ensure compliance with safety and operational standards
• Monitor operational budgets and performance metrics
• Develop operational procedures to improve efficiency and guest satisfaction
• Support premium events, sporting events, concerts, and special programs

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Director