Director of Food and Beverage Operations - American Royal Center
About The Position
The Director of Operations will oversee venue operations, event execution, staffing coordination, safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners. Levy is the disruptor in defining the sports and entertainment hospitality experience, recognized as the market leader and most critically acclaimed hospitality company in its industry. Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as major sporting events and awards ceremonies.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, Sports Management, or related field
- 5+ years of operations leadership experience in sports, entertainment, hospitality, or large-scale venues
- Experience managing large teams and cross-functional departments
- Knowledge of event operations, staffing logistics, and facility management
- Proficiency with scheduling, reporting, and operational software systems
- Familiarity with OSHA standards and venue safety procedures
Responsibilities
- Oversee daily venue and event operations
- Manage operational staffing plans and labor execution
- Coordinate with culinary, concessions, security, and guest experience teams
- Ensure compliance with safety and operational standards
- Monitor operational budgets and performance metrics
- Develop operational procedures to improve efficiency and guest satisfaction
- Support premium events, sporting events, concerts, and special programs
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
