Director of Fitness & Wellness

The Country Club at DC Ranch•Scottsdale, AZ

11h•Onsite

About The Position

The Director of Fitness & Wellness is responsible for leading all aspects of the Club's fitness and wellness operation while delivering exceptional experiences for members and guests. This includes overseeing fitness programming, personal training, group exercise classes, wellness initiatives, staff leadership, budgeting, retail operations, and facility management. The Director will play a key role in creating a welcoming environment where members feel supported in achieving their health and wellness goals while embracing the Club's culture of fun, family and friendliness.

Requirements

Personal Training Certification from a nationally accredited organization required.
Minimum three (3) years of experience managing a fitness or wellness operation, preferably within a private club environment.
Strong knowledge of personal training, group fitness programming, wellness initiatives, and member engagement.
Experience leading, mentoring, and developing a high-performing team.
Excellent leadership, communication, and interpersonal skills.
Strong organizational and budgeting abilities.
Passion for delivering exceptional hospitality and member service.
Ability to actively demonstrate exercises and work in a physically active environment.

Nice To Haves

Bachelor's degree in Physical Education, Kinesiology, Sports or Recreational Management, Exercise Science, or a related field preferred.
Registered Dietitian Nutritionist certification preferred.
Experience with retail operations and inventory management preferred.
Experience with Clubessential or similar club management software is a plus.

Responsibilities

Lead all daily fitness and wellness operations while delivering exceptional service to members and guests.
Develop and oversee innovative fitness, wellness, and lifestyle programming that engages members of all ages and fitness levels.
Recruit, hire, train, mentor, schedule, and evaluate fitness and wellness staff.
Foster a positive, service-focused culture that reflects the Club's mission and values.
Build strong relationships with members by maintaining a visible presence throughout the fitness facility.
Partner with the Fitness Committee to develop programs that align with member interests and Club initiatives.
Conduct fitness assessments and health screenings while ensuring member safety.
Oversee personal training, group exercise classes, specialty programs, and wellness events.
Maintain the highest standards of cleanliness, organization, safety, and equipment maintenance throughout the fitness facility.
Manage retail operations, merchandise, inventory, and departmental supplies.
Prepare and manage departmental operating and capital budgets while monitoring financial performance.
Review payroll, member charges, and daily reporting to ensure operational accuracy.
Collaborate with Marketing & Communications to promote fitness programming through newsletters, social media, the website, and Club communications.
Address member feedback and service recovery opportunities promptly and professionally.
Partner with other Club departments to create engaging wellness experiences and special events.
Attend management meetings and contribute to the Club's overall strategic goals.