Director of First Impressions (Receptionist)
About The Position
Our Front Desk Receptionist (DOFI) Position is the job that impacts the first impression that the customers have coming into our company. The DOFIs role is to create an amazing customer service experience. An ideal DOFI would be a professional, friendly, and highly organized individual who takes pride in delivering accurate work and can prioritize multiple tasks and duties throughout the day. Excellent communication skills are a must as you will work with multiple teams to respond to requests and provide miscellaneous office support, where needed, throughout the office and company.
Requirements
- Proficient computer, software, and typing skills
- Excellent grammar and spelling
- Strong attention to detail and accuracy
- High degree of professionalism
- Socially intelligent and driven
- 1-3 years of professional office experience preferred
Nice To Haves
- Post-Secondary education preferred
- Title or Real Estate experience is helpful but not required
Responsibilities
- Greeting and assisting customers
- Answering complex phone calls and routing them accurately with the highest degree of professionalism, customer service, and attention to detail
- Opening new transaction files and complete processing duties to the culmination of a successful settlement closing
- Providing miscellaneous office support where needed, and when applicable, throughout the company at all locations
- Responsible for keeping office neat and orderly
- Participating in continuing education and progress in duties in order to be promoted into more advanced tasks and roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
