Director of Firm Operations

The Nemecek Firm, Ltd.•Columbus, OH

3d•$120,000 - $130,000•Onsite

About The Position

The Director of Firm Operations will manage all administrative, financial, operational, and business development functions of the firm. The ideal candidate is a seasoned professional with strong business acumen, proven leadership ability, and a track record of helping law firms or professional service organizations grow. This is a senior leadership role with broad authority over financial management, personnel oversight, marketing, and multi-office operations. This is a full-time, onsite position reporting directly to the Managing Partner.

Requirements

Bachelor’s degree in Business Administration or related field + at least 8 years of relevant management experience, OR Master’s degree in Business Administration or related field + at least 5 years of relevant management experience
Experience managing a law firm, professional services firm, or multi office organization
Strong financial literacy, including P&L oversight and budgeting
Demonstrated ability to build systems, processes, and infrastructure for growth

Nice To Haves

Documented history of helping grow or scale a law firm
Experience opening or managing multi-office operations
Familiarity with legal technology platforms and workflow tools

Responsibilities

Lead budgeting, forecasting, and financial reporting
Oversee billing, collections, and cost control initiatives
Track KPIs and operational performance metrics
Manage vendor relationships and negotiate contracts
Direct recruitment, hiring, onboarding, and performance evaluations
Manage conflict resolution and employee relations
Oversee training, professional development, and workload balancing
Strengthen firm culture and team cohesion
Support client acquisition and retention strategies
Oversee branding, marketing campaigns, and referral network development
Collaborate with partners on growth initiatives
Identify high‑potential geographic markets through research on demographics, demand, and competition.
Recommend and support new office openings, including planning, logistics, and launch coordination.
Build scalable, standardized workflows and operational systems across all offices.
Implement technology and compliance practices that support efficient, multi‑location growth.
Conduct operational assessments and identify improvement opportunities
Build scalable systems to support expansion
Lead special projects related to modernization and growth