Director of Finance & Business Support

AccorHotel • Carolina, PR

2d • Onsite

About The Position

We are seeking a Director, Finance and Business Support who will report to the General Manager of Fairmont El San Juan and the Regional Director, Finance & Business Support, Fairmont. This role is a key member of the property’s Executive Committee and will play a crucial part in driving financial performance and operational excellence.

Requirements

• Bachelor's degree in Accounting, Finance, or Business
• CPA or equivalent accounting designation preferred
• Minimum 8–10 years of progressive financial leadership experience in hospitality or luxury service environments
• At least 5 years in a senior management role
• Strong knowledge of financial regulations, GAAP/IFRS, internal controls, and capital planning
• Proven experience managing accounting systems, financial analysis tools, and ERP platforms.

Nice To Haves

• Experience with Food & Beverage, Residences, and/or Capital Projects is an asset.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Analyze and advise on revenue and expenditure trends, financial commitments, and future performance.
• Recommend efficient use of resources and provide strategic financial guidance to support operational decision-making.
• Lead the Accounting, Purchasing, Receiving, and IT departments, ensuring compliance with all standards and procedures.
• Oversee the preparation and timely submission of financial statements, forecasts, and budgets.
• Ensure the timely reconciliation of balance sheet accounts.
• Provide financial leadership on capital expenditures, ensuring alignment with critical path timelines, budget projections, and ROI expectations.
• Conduct post-completion audits where applicable.
• Hire, train, and guide Finance team members through performance management, coaching, and development.
• Support colleague engagement and lead the implementation of Colleague Engagement Survey action plans.
• Actively contribute as a member of the Executive Committee.
• Participate in Department Head and Revenue Management meetings, and in the development of annual budgets, sales strategies, and business plans.
• Ensure compliance with Accor policies, IFRS, and internal controls.
• Lead preparations for internal/external audits and implement agreed-upon recommendations.
• Maintain financial record retention policies and procedures.
• Ensure all hotel permits, licenses, contracts, and insurance policies are up to date and compliant with local and federal laws.
• Liaise with Corporate Legal and Risk Management to protect the interests of Fairmont/Accor and ownership.
• Manage cash flow to support hotel operations, including cash disbursement approvals, liquidity forecasting, and working capital monitoring.
• Support department heads in interpreting financial data, maximizing profitability, and strengthening internal controls.
• Serve as a strategic partner to non-financial leaders on business planning.
• Respond promptly to finance-related inquiries from internal and external stakeholders.
• Oversee the effectiveness and integration of financial systems and applications in collaboration with IT where relevant.
• Promote and uphold health and safety standards across Finance and operational areas.
• Perform other duties as assigned by the General Manager and Regional Director of Finance & Business Support.

Benefits

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Director