Director of Family Services & ERSEA

Acelero LearningPhiladelphia, PA

About The Position

The Director of Family Services and ERSEA is responsible for providing leadership to an interdisciplinary team of family engagement and ERSEA staff to ensure full enrollment and consistent attendance of students, and implement all aspects of Acelero Learning’s family engagement approach, with the goal of executing high quality two generation strategies that improve child and family outcomes and ensure school readiness. Acelero Learning's mission is to design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve. Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

Requirements

  • Bachelor’s degree in Family and Child Development, Public Health, Public Policy, Social Work, or relevant field preferred; master’s degree preferred.
  • Expertise in community-based interventions to improve outcomes for low income culturally diverse families and communities, with direct experience developing and implementing program strategies with external partners.
  • 5 years of experience in the family and community engagement field, including experience in coaching, supervision, program, and project management to promote program innovation and organizational change.
  • Physical exam and background checks are required for this position.

Responsibilities

  • Inspires and leads a multi-disciplinary team of Family Advocates, Coordinators, and ERSEA staff capable of working seamlessly together with the Partner program to execute shared family engagement strategies designed to close the achievement gap for low-income children.
  • Establishes and sustains partnerships with external community organizations to assist with achieving child and family outcomes in the areas of health maintenance, family efficacy and self- sufficiency, and child and family support.
  • Oversees execution of strategies within the program providing feedback regarding strategy efficacy as well as ongoing support needed to achieve model fidelity and quality.
  • Utilizes data to assess program and staff progress, and to refine management strategies based upon program trends.
  • Leads executes Acelero Learning’s reflective coaching and supervision practices with the family services and health teams, and for assuring that their management team create a learning environment that supports staff development while also holding staff accountable for high quality performance.
  • Works with leadership to track progress towards achieving benchmarks that will result in substantive positive impact on child and family outcomes in the areas of school readiness, child health and well-being, and family health and well-being.
  • Ensures that the program management team creates a learning environment that supports staff development while also holding staff accountable for high quality performance.
  • Delivers the program vision, developing effective systems of communication and collaboration, and creating a culture of proactive problem-solving.
  • Ensures that the Head Start program meets/exceeds all federal Head Start Performance Standards and that staff adhere to all aspects of the program’s Integrated Service Plan and Policies and Procedures, which includes adherence with Federal regulations regarding, assuring that all children are up to date with EPSDT requirements and receive follow up treatment for acute and chronic health conditions, and have medical and dental homes, as well as adherence to federal requirements for family assessment and partnership processes.

Benefits

  • Ability to make an impact in the lives of the children, families, and partners we serve
  • Career growth and professional development opportunities
  • Supportive working environment
  • Average of 5 weeks of paid time off during 1st year of employment
  • Comprehensive benefits, including 401K matching and 100% vesting program
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