Director of Facility Operations, ICCU Dome (2178)

Idaho State University

2d•$75,000 - $79,000•Onsite

About The Position

The Director of Facility Operations provides comprehensive leadership and operational oversight for the ICCU Dome and other event venues. This position is responsible for the full lifecycle of facility management — from day-to-day maintenance and custodial operations to large-scale event setup, execution, and teardown. The Director serves as a working supervisor, directly participating alongside staff while maintaining strategic oversight of operations, staffing, budgets, and facility systems. This role demands exceptional organizational acumen, technical knowledge of building systems, and the flexibility to work irregular hours in alignment with the event calendar. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Requirements

Bachelor’s degree in Facility/Construction Management, Engineering, Sports Administration, or a related field; OR an equivalent combination of education and experience in large-scale facility operations (public or university venues preferred).
Two years experience in facility maintenance, operations, and turnaround execution within multi-purpose venues (e.g., domes, arenas, convention centers).
Two years supervisory experience managing full-time and part-time maintenance, custodial, and operational personnel.
Strong knowledge of building systems (HVAC, electrical, plumbing, fire suppression) and preventive maintenance programs.
Experience managing large-scale event logistics, facility conversions (seating, flooring, staging), and coordination with external promoters and internal stakeholders.
Knowledge of OSHA standards, building codes, and hazardous materials handling regulations.
Possession of, or ability to obtain within one year of hire, relevant certifications or trade licenses (e.g., Boiler Operator, EPA Refrigerant Handler, Forklift Operator).
Ability to work evenings, weekends, and holidays to support an active intercollegiate athletic event schedule.
Valid driver’s license and the ability to safely operate utility vehicles and heavy equipment.

Nice To Haves

Experience in NCAA intercollegiate athletics or professional sports venue management.
Familiarity with Computerized Maintenance Management Systems (CMMS), digital work order software, and event/facility scheduling platforms.
Experience managing vendor contracts, third-party service agreements, and facility rental operations.
Current CPR/AED certification, or the ability to obtain it within 90 days of hire.

Responsibilities

Plan, coordinate, and execute setup and teardown of events at ISU facilities.
Develop and maintain detailed event setup and operational runbooks for event venues and event type, ensuring consistency and quality standards are met across all events.
Serve as on-site operations lead for events, overseeing all logistical aspects from pre-event setup through post-event facility restoration.
Maintain and manage event equipment inventory, including portable seating, tables, and staging components.
Recruit, hire, train, schedule, and evaluate all maintenance, custodial, and facility staff, including full-time employees, part-time personnel, student workers, and volunteers.
Act as a working supervisor by directly participating in maintenance, setup, and custodial tasks while providing leadership direction and quality oversight to assigned staff.
Establish operational priorities, assign work, and verify proper completion of all maintenance and event tasks; provide real-time direction to crews during event setup, execution, and teardown.
Conduct regular performance reviews; provide coaching, corrective guidance, and professional development support to all supervised personnel.
Supervise and participate in the operation, inspection, maintenance, and repair of all facility systems, including HVAC, electrical, plumbing, fire suppression, and other building infrastructure.
Maintain and service specialized equipment including forklifts, electronic scoreboards, floor scrubbing machines, sweeping machines, and other venue-specific equipment.
Develop, implement, and manage a comprehensive preventive maintenance program for all ICCU Dome systems.
Conduct regular facility inspections pre- and post-event; identify and document deficiencies and ensure timely corrective action through the work order system.
Maintain compliance with applicable fire codes, ADA accessibility requirements, building occupancy limits, NCAA facility standards, and all university policies.
Assist with determining appropriate staffing levels for maintenance, custodial, and operations functions; oversee hiring, onboarding, and personnel management processes.
Order and manage supplies, parts, and equipment inventory; maintain adequate stock levels while exercising sound fiscal stewardship.